Number of Seats/Users: Vitay offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Vitay that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Vitay. Vitay reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Vitay offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Vitay. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Vitay often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Vitay is making a big difference for hiring teams, especially those looking to improve efficiency and accuracy in reference checks. Based on client input, there are some very clear patterns—and a few important suggestions—that really stand out.

Key Strengths & Benefits:

– Speed and Efficiency: Most Spendbase clients highlight how Vitay saves valuable time. The platform automates tedious reference checks and speeds up the process, often reducing turnaround to just 1–2 business days.
– Ease of Use: It comes up again and again—Vitay is described as extremely user-friendly. Clients mention how intuitive it is for both recruiters and candidates, with easy tracking of reference status.
– Customization and Control: Clients really appreciate that they can white label Vitay, customize question sets, and have more control. The ability to manage settings and recipients helps companies of all sizes work the way they want.
– Smart Reminders and Notifications: The system sends out automatic reminders and notifications, making it nearly impossible to lose track of a reference in progress.
– Accountability Features: The electronic signature and IP alert features help keep the process transparent and secure.

Areas for Improvement:

– Repeat Requests: Some Spendbase clients would like to resend reference requests to the same people for old candidates but find the system doesn’t currently support easy repetition.
– Bulk Downloading Options: There are requests for a feature allowing all references for a single person to be downloaded as individual PDFs, instead of all-in-one or one-by-one.
– Search Functionality: Enhanced candidate search features, especially around name variations, would help HR teams locate records more efficiently.
– Delayed Reference Replies: Sometimes references are delayed due to phone number entry or require more direct outreach.
– Notification Flexibility: A few users mentioned they’d like more advanced notification options, like knowing exactly who’s viewed which email, or customizable reminder frequency.
– User Management: For larger teams, managing users (adding/deleting) could be simplified.

What Spendbase Clients Love Most:

– Fast setup and easy rollout for large teams
– Attractive, clear reference reports
– Top-notch, responsive customer support
– Streamlined workflow from start to finish

In summary, Vitay is seen as a valuable, time-saving tool that delivers clear benefits for HR and recruitment teams. Spendbase clients often express high satisfaction, especially with the ease of use, helpful automation, and support team responsiveness. There are some requests for additional bulk actions and more flexible notifications, but most agree that Vitay offers a smooth, modern solution for reference checking.