Number of Seats/Users: xorlab offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows xorlab that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from xorlab. xorlab reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: xorlab offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from xorlab. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: xorlab often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that xorlab is very well regarded by Spendbase clients, especially for organizations that face targeted email attacks and want more than a “basic” secure email gateway.

From what our clients share with us, the strongest positives cluster around:

• Security outcomes
• Very strong protection against:
  • Targeted phishing and zero‑hour attacks
  • Business Email Compromise (BEC) and fraud
  • Malicious attachments and ransomware
• Context‑aware analysis of every email, rather than just static rules

• Noticeable drop in suspicious emails reaching end users

• Visibility and transparency

• Clear insights into:
  • Mail flow across the organization
  • Why a specific message was allowed, quarantined, or flagged
• Traceable security decisions, with indicators of attack visible to security teams

• Easy adjustment of security policies to match each company’s risk tolerance

• User involvement and automation

• Smooth integration of user‑reported emails into the analysis workflow
• Automated handling of reported messages, which:
  • Reduces manual triage work for security teams
  • Speeds up incident response
• Employees feel more confident reporting suspicious content, as they see that action is actually taken

At the same time, our internal data shows that the main friction point is licensing and pricing clarity:

• Spendbase clients frequently mention:
• The license model feels a bit complex
• They need more explanation to understand cost drivers (seats, features, add‑ons, etc.)
• A desire for simpler tiers and more predictable budgeting

From the Spendbase discount perspective, xorlab generally delivers strong value for advanced email security, but there’s room to:

• Simplify and consolidate license options
• Negotiate clearer bundles for:
• Number of protected mailboxes
• Feature sets (core vs. advanced analytics, automation, etc.)
• Secure multi‑year discounts for long‑term adopters who commit to the platform

In short, our clients see xorlab as a powerful, innovative email security platform with excellent protection and transparency, and they turn to Spendbase mainly to make the licensing model easier to understand and more cost‑efficient.