Number of Seats/Users: Zobaze POS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Zobaze POS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Zobaze POS. Zobaze POS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Zobaze POS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Zobaze POS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Zobaze POS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Zobaze POS is generally perceived as a high‑value, easy‑to-use POS solution, with some clear strengths and a few pricing and feature gaps to watch.

Key positives our Spendbase clients highlight:

• Strong day‑to‑day usability
• Simple, clear order placement and checkout
• Smooth receipt printing and sales counter workflow

• Easy product setup and barcode scanning

• Modern functionality

• Updated UI is often described as “stunning” or “very nice”
• Good customization options for different business setups

• Works well for retail‑style workflows (scan → bill → receipt)

• High satisfaction and advocacy

• Many clients rate it 5/5 and state they would recommend it to others
• Several already introduced it to peers and colleagues, which signals high trust and satisfaction

Main pain points our internal data picks up:

• Pricing and plan changes
• Early users are frustrated that previously free features (especially reports) moved to paid tiers

• There’s a clear expectation that “loyal” long-term users should either:

  • Retain legacy free access to some features, or
  • Get discounts or loyalty pricing

• Interface consistency

• While the new UI is praised, some Spendbase clients still want more refinement and a more polished interface across all screens

• Tax and discount logic

• One specific but important friction: tax being calculated on the pre‑discount price instead of the post‑discount amount
• Support is perceived as responsive, but this is a critical area for compliance and trust

From a Spendbase discount and optimization standpoint, our insights suggest:

• Zobaze POS delivers excellent functional value for small and midsize businesses, especially in retail.
• The main risk for churn is around changing pricing models and limiting reporting features behind paywalls.
• A loyalty or “grandfathered” pricing program would likely retain long-term customers at a relatively low cost.
• Prioritizing fixes for tax/discount calculations and incremental UI improvements would address the most repeated functional concerns.

Overall, our Spendbase clients see Zobaze POS as one of the best POS apps in its segment, with pricing structure and a few edge-case features being the main levers for improvement and negotiation.