Alhena ai Pricing Score & Analysis
Artificial Intelligence Software
Pricing score
Alhena AI is an AI-powered eCommerce customer support and shopping assistant (formerly Gleen) that delivers hallucination-free generative AI to turn customer interactions into revenue.
Main features:
- AI chatbot and shopping assistant
- Multi-language customer support
- Knowledge base and ticket management
- Activity dashboard and analytics
- eCommerce-focused (Shopify, WooCommerce, etc.) integrations
Alhena ai up to 30% off
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Product Overview
Alhena AI (formerly Gleen) is an AI-powered customer support and shopping assistant for eCommerce brands. It focuses on hallucination-free generative AI to automate customer service, personalize shopping journeys, and increase revenue. The platform powers eCommerce chatbots and AI shopping assistants that handle support queries, enable conversational product search, guide product discovery, and nudge customers toward purchases, helping boost conversion rates and average order value.
Teams or departments that might be interested include:
- Customer support and CX teams looking to automate and improve service
- ECommerce and online store operations teams
- Marketing and growth teams focused on conversion optimization
- Digital product and UX teams designing on-site experiences
Alhena ai up to 30% off
Unlock special pricing on Alhena ai with Spendbase
INSIGHTS
Plan highlights
Free Plan
Our internal data shows Alhena AI’s entry tier at $0 with roughly 25 conversations/month and up to ~500 indexed URLs. Best for very small ecommerce teams validating AI support, with core chat widget, basic analytics, and limited channels to benchmark automation impact before spend.
Growth Plan
Where Alhena’s public pricing is narrow, our internal data benchmarks similar AI support tools showing mid-tier averages near $99–$149/month for 800–1,800 conversations. Targeted at scaling ecommerce brands needing multichannel support, better intent detection, and richer reporting without enterprise commitments.
Pro Plan
Our internal data shows Alhena AI’s Pro at about $199/month with 2,000–5,500 conversations and overage around $1.20 per extra conversation. Designed for growing support and CX teams needing social integrations, advanced analytics, custom knowledge sources, and higher automation coverage across chat and email.
Enterprise Plan
Based on our internal benchmarking, Alhena AI’s Enterprise is custom, usually starting high three to low four figures monthly for unlimited or very high conversations, dedicated CSM, SSO, robust SLAs, and full API access, fitting large ecommerce or SaaS teams with complex routing needs.
INSIGHTS
How much does Alhena ai typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams testing AI support automation |
Growth
For growing ecommerce and SaaS businesses scaling AI agents |
Business+
For larger organizations needing advanced integrations and SLAs |
Enterprise
Custom solutions for high-volume, multi-brand enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$15
|
$30
|
$60
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$750
|
$1,500
|
$3,000
|
Custom pricing
|
|
Annual cost
Per User |
$150
|
$300
|
$600
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$7,500
|
$15,000
|
$30,000
|
Custom pricing
|
Spendbase price
|
$5,250
30% off |
$10,500
30% off |
$21,000
30% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Hallucination-free generative AI support
Alhena AI delivers generative AI customer support specifically tuned for ecommerce, with a strong focus on hallucination-free responses. This ensures customers get accurate, on-brand answers across their journey, turning support from a cost center into a reliable revenue and satisfaction driver.
Discount impact
Reduces ticket handling time, minimizes escalations, and builds customer trust. More accurate answers increase first-contact resolution and drive repeat purchases without adding headcount to your support organization.
AI shopping assistant to boost conversions
Its AI shopping assistant powers conversational search, guided product discovery, and smart nudges throughout the buying journey. By understanding preferences and context, it surfaces the right SKUs and offers, helping customers move from browsing to buying more quickly.
Discount impact
Improves conversion rates and lifts average order value by up to double-digit percentages. This directly translates into higher revenue per visit and better marketing ROI from existing traffic.
Pro-grade analytics and performance insights
The Pro plan adds advanced analytics, performance metrics, reporting, and trend analysis. Teams can track key indicators like deflection rate, response quality, CSAT impact, and revenue influence, then iterate on AI profiles and workflows based on hard data.
Discount impact
Gives leaders clear visibility into AI performance and ROI, enabling data-driven optimization of support and sales flows. This tight feedback loop helps justify spend and continually improve outcomes.
Deep ecommerce and channel integrations
Alhena AI integrates with platforms like Shopify, WooCommerce, BigCommerce, Gorgias, Freshdesk, and AfterShip, plus social channels such as Instagram, Facebook, WhatsApp and review platforms. API agents further connect AI to existing tools and workflows.
Discount impact
Centralizes customer interactions, orders, and logistics data, enabling the AI to act with full context. This reduces manual work, prevents data silos, and creates a unified experience across storefront, support, and social channels.
Scalable multi-profile, multi-language automation
With support for up to 50,000 SKUs/URLs, multiple AI profiles, 90+ languages, and automated weekly training, Alhena AI scales from a basic free tier to robust Pro capabilities. It supports ecommerce, sales teams, and global audiences with minimal configuration overhead.
Discount impact
Lets brands grow without linearly growing support costs. Global teams can launch localized, specialized AI assistants quickly, maintaining consistent quality while handling higher volumes and more complex product catalogs.
