Audara Pricing Score & Analysis
Business Phone Systems software
Pricing score
Audara is an AI-powered cloud contact center platform that unifies voice, chat, video, and messaging to streamline customer communication and operations.
Main features:
- AI SmartAgents and AI Copilot
- Omni-channel routing and ACD queues
- Auto/preview dialer and IVR
- Call recording and AI-driven QA
- Collaboration tools and analytics assistant
Audara up to 50% off
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Product Overview
Audara is an AI-powered cloud contact center platform that unifies voice, chat, video, and WhatsApp into a single omnichannel environment. It uses intelligent automation, AI conversational agents, and an AI Copilot to assist agents in real time, automate multi-step tasks, and provide post-call summaries. Its AI quality assurance engine reviews and scores all interactions, while analytics tools let users query performance data in natural language.
Teams and departments that might be interested include customer support and service desks, sales and outbound calling teams, customer success and account management, operations and contact center management, business intelligence and analytics, and IT teams responsible for telephony and CX infrastructure.
Audara up to 50% off
Unlock special pricing on Audara with Spendbase
INSIGHTS
Plan highlights
Audara Starter
Our internal data shows entry-level Audara-style deployments for small teams average $50–$150/month, covering basic omnichannel routing, limited VoIP minutes, and starter WhatsApp/chat capacity. Best suited for 3–10 seat support or sales pods piloting AI-assisted contact handling.
Audara Growth
Our internal data shows growing teams adopting full omnichannel (voice, WhatsApp, social, webchat) with CRM integration typically pay $300–$700/month. This tier targets 10–40 seat contact centers needing queues, basic automation, and standard analytics without heavy customization.
Audara Scale
Our internal data shows mid-market AI contact centers with 40–150 agents cluster around $1,200–$3,000/month. Includes advanced routing, AI chatbots/voicebots, quality monitoring, workforce features, and deeper CRM/telephony integrations for multi-region customer operations.
Audara Enterprise
Our internal data shows enterprise AI CX platforms use annual contracts from $40,000–$150,000/year, depending on interaction volume and AI automation depth. Designed for 150+ agents, strict SLAs, custom integrations, security reviews, and dedicated success resources across multiple business units.
INSIGHTS
How much does Audara typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams or startups beginning with omnichannel contact center software |
Growth
For growing businesses needing advanced automation and reporting |
Business+
For mid-sized organizations with higher volumes and AI-powered workflows |
Enterprise
Custom solutions for large enterprises with complex, high-volume operations |
|---|---|---|---|---|
|
Monthly cost
Per User |
$20
|
$40
|
$70
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$1,000
|
$2,000
|
$3,500
|
Custom pricing
|
|
Annual cost
Per User |
$240
|
$480
|
$840
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$12,000
|
$24,000
|
$42,000
|
Custom pricing
|
Spendbase price
|
$6,000
50% off |
$12,000
50% off |
$21,000
50% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
AI Copilot For Agents And Supervisors
Audara’s AI Copilot supports agents during live interactions with real-time guidance, next-best actions, and automatic summaries. For supervisors, it surfaces performance insights and risk signals without manual call listening, allowing leadership to focus on coaching instead of low-value monitoring.
Discount impact
Reduces handle time, boosts first-contact resolution, and decreases supervisor overhead. Teams can manage more volume with the same headcount while maintaining higher service quality and consistency across every shift.
SmartAgents For Autonomous Conversations
SmartAgents are AI-powered virtual agents that can reason, handle multi-step workflows, and maintain context across channels. They can manage routine queries, capture data, trigger workflows, and only hand off to humans when necessary, providing customers with fast, always-on support.
Discount impact
Deflects repetitive contacts away from human agents, cutting operating costs and freeing staff to focus on high-value, complex cases. Businesses gain 24/7 coverage without linearly increasing headcount or outsourcing spend.
Omnichannel Cloud Call Center Platform
Audara unifies voice, chat, video, and WhatsApp into a single cloud-native contact center. Agents work from one interface, with shared customer history, IVR, ACD queues, and routing, eliminating silos between channels and locations while supporting remote and distributed teams.
Discount impact
Improves customer experience through consistent, context-aware interactions and shorter wait times. Operations teams gain flexibility to scale up or down quickly while simplifying infrastructure and reducing spend on fragmented point solutions.
AI-Driven Quality Assurance And Compliance
Audara automatically reviews and scores 100% of recorded interactions using AI-based QA. It evaluates adherence to scripts, policies, and compliance requirements, removing manual sampling and human bias while surfacing outliers and coaching opportunities in near real time.
Discount impact
Strengthens compliance posture and reduces risk exposure while cutting QA labor costs. Leaders gain a complete, data-backed view of quality, enabling targeted coaching that boosts CSAT and protects revenue in regulated environments.
OmniScan Analytics And Reporting Assistant
OmniScan lets leaders ‘talk’ to their contact center data using natural language queries. It combines dashboards, AI summarization, and drill-down analytics so managers can quickly understand trends, root causes, and performance gaps without relying heavily on analysts or IT.
Discount impact
Accelerates decision-making and optimization cycles, leading to better staffing, routing, and script changes. Organizations can quantify impact faster, improve SLAs, and drive measurable gains in productivity and customer satisfaction.
