Clickdesk Pricing Score & Analysis
Help Desk Software
Pricing score
ClickDesk is a web-based customer engagement tool offering live chat, helpdesk, voice and video chat, and social media integration.
Main features:
- Live chat
- Voice and video chat
- Helpdesk integration
- Social media toolbar
- Mobile app support
- Reporting and analytics
- Visitor tracking
- Customizable chat widgets
- Multilingual support
- Proactive chat greetings
Clickdesk up to 20% off
Unlock special pricing on Clickdesk with Spendbase
Product Overview
ClickDesk is a web-based solution offering live chat, help desk functionalities, social media integration, mobile access, and reporting tools. It enables businesses to engage with customers in real-time, manage support tickets, and integrate communication across various platforms.
Teams or departments that might be interested in this tool include customer support teams seeking to enhance real-time engagement, sales departments aiming to interact promptly with potential clients, and marketing teams looking to integrate social media interactions into their customer service strategy.
Clickdesk up to 20% off
Unlock special pricing on Clickdesk with Spendbase
INSIGHTS
Plan highlights
Free Plan
Our internal data shows that this plan is ideal for small teams or startups, offering 30 chats, handling 25 tickets, audio calling, chat widget localization, and basic customization for up to 10 users.
Lite Plan
Designed for growing teams, this plan includes unlimited chats, widget customization, chat transfer and groups, with 99.5% uptime and SSL security.
Pro Plan
Targeted at medium-sized businesses, this plan offers chat conferencing, CRM integration and API access, video chat, post-chat surveys, reports and history, with 99.95% uptime and SSL security.
Enterprise Plan
Our internal data indicates that this plan is suited for large organizations, providing queuing, white labeling, unlimited domains, widget custom CSS, analytics, and a dedicated account manager.
INSIGHTS
How much does Clickdesk typically cost?
These are the publicly listed prices — our deals are even better
 |
Free
For small teams getting started |
Lite
For small businesses needing fundamental tools |
Pro
For small and medium-sized businesses requiring advanced features |
Enterprise
For large organizations needing comprehensive solutions |
|---|---|---|---|---|
|
Monthly cost
Per User |
$0
|
$14.99
|
$24.99
|
$39.99
|
|
Monthly cost
Total |
$0
|
$749.50
|
$1,249.50
|
$1,999.50
|
|
Annual cost
Per User |
$0
|
$179.88
|
$299.88
|
$479.88
|
|
Annual cost
Total |
$0
|
$8,994
|
$14,994
|
$23,994
|
Spendbase price
|
$0
|
$7,195
20% off |
$11,995
20% off |
$19,195
20% off |
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Integrated Live Chat and Help Desk
ClickDesk combines live chat functionality with a help desk system, enabling businesses to manage customer interactions and support tickets from a single platform.
Discount impact
This integration streamlines customer support processes, reducing response times and improving overall customer satisfaction.
Social Media Integration
The platform integrates with social media channels, allowing businesses to engage with customers directly through platforms like Facebook and Twitter.
Discount impact
By connecting with customers on their preferred platforms, businesses can enhance engagement and build stronger relationships.
Mobile Access
ClickDesk offers mobile access, enabling support agents to respond to customer inquiries and manage tickets on-the-go via mobile devices.
Discount impact
This feature ensures that customer support is not limited to the office, allowing for timely responses and increased flexibility.
Reporting and Analytics
The platform provides reporting and analytics tools to monitor chat performance, agent productivity, and customer satisfaction metrics.
Discount impact
Access to these insights helps businesses identify areas for improvement and make data-driven decisions to enhance support services.
Audio Calling Feature
ClickDesk includes an audio calling feature, allowing real-time voice communication between support agents and customers directly through the chat interface.
Discount impact
This capability facilitates more personalized support interactions, leading to quicker issue resolution and improved customer experience.
