Contact cloud Pricing Score & Analysis
Call Tracking Software
Pricing score
Contact Cloud is a cloud-based SMS and voice communication platform for marketing and contact centers, enabling low-cost bulk messaging and call handling.
Main features:
- SMS/MMS bulk campaigns
- Two-way messaging and autoresponders
- Local and toll-free numbers, unlimited keywords
- Built-in softphone, call center and e-fax
- Advanced routing, recurring messages, workflows
- Call logging, monitoring, recording, tracking
Contact cloud up to 45% off
Unlock special pricing on Contact cloud with Spendbase
Product Overview
Contact Cloud is a cloud-based SMS and communication platform for sending low-cost SMS and MMS messages to unlimited recipients. It includes a built-in softphone, e-fax, and message log so teams can send, receive, and reply within one interface. Features include local and toll-free numbers, bulk and recurring campaigns, autoresponders, advanced routing, personalized mass messaging, lead capture, and full contact center capabilities such as call recording and analytics.
Teams and departments that might be interested include marketing and growth teams (SMS marketing and promotions), sales and outbound prospecting teams, customer support and call center operations, and any customer success or service department needing unified phone and messaging communications.
Contact cloud up to 45% off
Unlock special pricing on Contact cloud with Spendbase
INSIGHTS
Plan highlights
Startup Plan
Our internal data shows that Contact Cloud’s entry plan suits small, lean teams needing basic omnichannel routing, call tracking and unified inbox. Ideal for startups running a few campaigns with limited flows, apps and tasks, while keeping platform costs predictable for early-stage operations.
Premium Plan
Our internal data shows that this tier targets small to midsize sales and support teams scaling inbound and outbound campaigns. It typically adds more flows, apps and automation capacity, enhanced reporting and higher usage thresholds for calls, texts and forms across multiple channels.
Professional Plan
Our internal data shows that Professional is optimized for mature revenue and support organizations with higher interaction volumes. Teams usually gain advanced routing logic, deeper analytics, broader integration options, and expanded limits on concurrent campaigns, agents and tracked numbers.
Custom Enterprise Plan
Our internal data shows that Contact Cloud’s top tier is quote-based, modeled against contact center competitors. Large, multi-site teams typically negotiate per‑user or hybrid pricing with enterprise features: dedicated support, compliance tooling, extensive custom flows, API access and tailored SLAs.
INSIGHTS
How much does Contact cloud typically cost?
These are the publicly listed prices — our deals are even better
 |
Startup
For small teams and startups getting started with Contact Cloud |
Premium
For growing businesses requiring more capacity and features |
Professional
For established organizations with advanced routing and analytics needs |
Custom Plan
Custom solutions and pricing for large or specialized enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User (approx., based on 1-user plan price) |
$149
|
$349
|
$549
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$7,450
|
$17,450
|
$27,450
|
Custom pricing
|
|
Annual cost
Per User (approx., based on 1-user plan price x12) |
$1,788
|
$4,188
|
$6,588
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$89,400
|
$209,400
|
$329,400
|
Custom pricing
|
Spendbase price
|
$49,170
45% off |
$115,170
45% off |
$181,170
45% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Low-Cost High-Volume SMS And MMS
Contact Cloud enables businesses to send SMS and MMS to unlimited recipients at very low per-text pricing. This makes it viable to run large-scale campaigns without the typical carrier or platform cost penalties that usually constrain marketing and customer engagement teams.
Discount impact
Marketing and CX leaders can scale outreach volumes significantly while keeping spend predictable and lean, improving ROI on each campaign and freeing budget for other high-impact growth initiatives.
Unified Softphone, SMS, And E-Fax Workspace
The platform combines softphone, text messaging, and e-fax into a single interface. Agents can send, receive, and reply to calls and messages from one screen, eliminating channel silos and reducing the need to hop between multiple communication tools during customer interactions.
Discount impact
Support and sales teams handle more interactions per hour with fewer errors, cutting handle times and license sprawl while improving overall customer experience with faster, more consistent responses.
Advanced Routing, Campaigns, And Autoresponders
Contact Cloud supports bulk campaigns, advanced call and message routing, recurring messages, autoresponders, and personalized bulk texts. Combined with an internal DNT list and customizable workflows, teams can automate engagement while staying compliant and context-aware across large contact bases.
Discount impact
Operations teams reduce manual work and missed follow-ups, while revenue teams see better conversion from more timely, relevant, and compliant messaging journeys that can be iterated without heavy IT involvement.
Full Call Center And Communication Analytics
With blended call center capabilities, call logging, recording, tracking, transcription, dashboards, and reporting, Contact Cloud turns every interaction into measurable data. Leaders can monitor queues, agent performance, and campaign influence across both voice and text from a single analytics layer.
Discount impact
Contact centers gain actionable visibility to optimize staffing, scripts, and campaigns, directly translating into lower operating costs, higher service levels, and data-backed decisions on where to invest communication spend.
Integrated CRM And Marketing Tech Ecosystem
The platform offers built-in CRM capabilities plus integrations with tools such as Mailchimp, Google Ads, Google Analytics, Slack, Zoho CRM, and Snapchat for Business. This ensures contact data, attribution, and communication history stay synchronized across the broader go-to-market stack.
Discount impact
Revenue and operations teams get a more accurate view of the customer journey, reduce data silos, and improve attribution, allowing them to allocate budget to the highest-performing channels and tactics with greater confidence.
