Crisp Pricing Score & Analysis
Help Desk Software
Pricing score
Crisp is an AI-powered customer messaging platform that centralizes communications from multiple channels into a single shared inbox, enhancing collaboration and customer engagement.
Main features:
- Shared inbox for live chat, email, and social media
- Live chat and chatbot integration
- Knowledge base management
- Co-browsing capabilities
- CRM integration
- Marketing automation tools
Crisp up to 15% off
Unlock special pricing on Crisp with Spendbase
Product Overview
Crisp is a live chat software designed to enhance customer communication by providing a shared inbox for teams, facilitating collaboration across multiple channels. It offers features like real-time notifications, audio messages, canned responses, and CRM integration. This tool is particularly beneficial for customer service and support teams, marketing departments, and IT & software development teams, as it helps streamline interactions with leads and customers, improving overall engagement and support efficiency.
Crisp up to 15% off
Unlock special pricing on Crisp with Spendbase
INSIGHTS
Plan highlights
Free Plan
Designed for solo entrepreneurs and small teams, this plan includes a website chat widget, shared inbox, mobile apps, and supports up to 2 agents. Ideal for basic customer communication needs.
Mini Plan
Targeted at growing teams, this plan offers 4 agent seats, shared email inbox, chat triggers, shortcuts, custom email domain, and unlimited message history. Suitable for enhanced customer engagement.
Essentials Plan
Aimed at mid-sized teams, this plan includes 10 agent seats, workflow automation builder, AI chatbot, knowledge base, analytics, routing rules, and 50 AI uses per month. Perfect for comprehensive support operations.
Plus Plan
Designed for large teams, this plan provides 20+ agent seats, ticketing system, over 100 integrations, white labeling, enhanced rate limits, and advanced analytics. Ideal for extensive customer support needs.
INSIGHTS
How much does Crisp typically cost?
These are the publicly listed prices — our deals are even better
 |
Free
For solo entrepreneurs and small teams starting out |
Mini
For early-stage businesses enhancing customer support |
Essentials
For growing businesses needing advanced features |
Plus
For larger organizations requiring comprehensive solutions |
|---|---|---|---|---|
|
Monthly cost
Per User |
$0
|
$11.25
|
$9.50
|
$14.75
|
|
Monthly cost
Total |
$0
|
$45
|
$95
|
$295
|
|
Annual cost
Per User |
$0
|
$135
|
$114
|
$177
|
|
Annual cost
Total |
$0
|
$540
|
$1,140
|
$3,540
|
Spendbase price
|
$0
|
$459
15% off |
$969
15% off |
$3,009
15% off |
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Real-Time Consumer-Facing Chat
Enables businesses to engage in direct, instant messaging with consumers, facilitating immediate communication and support.
Discount impact
Enhances customer satisfaction and loyalty by providing prompt responses to inquiries, leading to improved customer retention and increased sales.
Multi-Channel Communication
Allows communication with customers via multiple channels such as phone, email, live chat, and more, ensuring a seamless experience across platforms.
Discount impact
Increases accessibility and convenience for customers, leading to higher engagement rates and a broader customer reach.
Mobile Access
Provides the ability to access the software remotely via mobile devices, ensuring support teams can respond to customer inquiries anytime, anywhere.
Discount impact
Improves response times and operational flexibility, leading to enhanced customer service and team productivity.
Transcripts/Chat History
Offers the capability to view messages sent by both parties during the chat conversation, allowing for accurate record-keeping and follow-up.
Discount impact
Ensures continuity in customer support by providing context for ongoing issues, leading to more effective problem resolution and customer satisfaction.
Canned Responses
Provides shortcuts for inputting frequently used messages, enabling support teams to respond quickly to common inquiries.
Discount impact
Reduces response time and ensures consistency in communication, enhancing efficiency and customer experience.
