Deep talk Pricing Score & Analysis
Artificial Intelligence Software
Pricing score
Deep Talk is a text analytics and NLP platform that turns customer and employee feedback into actionable insights by analyzing surveys, reviews, chats, and emails, including NPS and CSAT drivers.
Main features:
- Sentiment analysis
- Text analysis
- Topic classification and clustering
- Data extraction and visualization
- Dashboards and reporting/analytics
- Feedback management and surveys
Deep talk up to 45% off
Unlock special pricing on Deep talk with Spendbase
Product Overview
Deep Talk is a natural language processing platform for analyzing customer and employee feedback. It turns unstructured text—such as survey responses, reviews, chats, and emails—into structured insights. The tool classifies and categorizes comments, performs sentiment analysis, and helps explain scores like NPS and CSAT through dashboards, topic classification, and data visualization.
Teams and departments that may be interested include: customer experience and customer support teams, product management and UX research, marketing and brand/reputation teams, HR and people analytics, sales leadership, and operations or business intelligence teams that need to mine large volumes of textual feedback for trends and drivers.
Deep talk up to 45% off
Unlock special pricing on Deep talk with Spendbase
INSIGHTS
Plan highlights
Deep Talk Starter Insights
Our internal data shows that entry-level Deep Talk–style plans average $49/month for small support or product teams needing basic conversation analytics, topic clustering, and dashboards for a few thousand messages monthly.
Deep Talk Growth Analytics
Our internal data shows that growth tiers cluster around $199/month for CX and product teams handling higher ticket or chat volumes, with multi-channel ingestion, richer sentiment analytics, historical trends, and basic integrations with helpdesk and CRM tools.
Deep Talk Business Intelligence
Our internal data shows that business plans at Deep Talk competitors average $499/month for larger support, sales, and product orgs needing advanced NLP, custom categories, team-wide access, stronger SLAs, and deeper BI exports.
Deep Talk Enterprise Intelligence Suite
Our internal data shows that enterprise conversation-analytics suites typically start around $1,500/month, scaling with message volume, custom models, SSO, governance, priority support, and cross-functional analytics for global CX, sales, and operations teams.
INSIGHTS
How much does Deep talk typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams or pilots exploring DeepTalk-style AI customer care analytics |
Growth
For growing businesses needing advanced CX analytics and automation |
Business+
For larger organizations requiring robust integrations, security, and support |
Enterprise
Custom solutions for large enterprises with complex, high-volume customer care needs |
|---|---|---|---|---|
|
Monthly cost
Per User |
$15
|
$30
|
$50
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$750
|
$1,500
|
$2,500
|
Custom pricing
|
|
Annual cost
Per User |
$150
|
$300
|
$500
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$7,500
|
$15,000
|
$25,000
|
Custom pricing
|
Spendbase price
|
$4,125
45% off |
$8,250
45% off |
$13,750
45% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Unified feedback and text analytics hub
Deep Talk consolidates customer and employee feedback from surveys, reviews, chats, and emails into a single analysis workspace. This centralization removes manual collection work, standardizes how feedback is processed, and gives stakeholders one consistent view of experience data across multiple channels.
Discount impact
Organizations gain faster visibility into what customers and employees are saying, reduce time spent aggregating data, and make more aligned decisions based on one shared, trustworthy feedback source.
Advanced sentiment and topic intelligence
Using NLP, sentiment analysis, topic classification, and topic clustering, Deep Talk automatically detects emotions, themes, and recurring issues in text. This moves teams from reading individual comments to understanding macro-level drivers of NPS, CSAT, and loyalty across thousands of interactions.
Discount impact
Leaders quickly pinpoint what’s delighting or frustrating segments, prioritize fixes with the greatest impact on satisfaction, and systematically improve retention and advocacy metrics over time.
Actionable dashboards and visual analytics
Deep Talk provides real-time dashboards, visual analytics, and trend analysis to surface patterns in feedback over time. Intuitive charts, topic flows, and metrics make it easy for non-technical stakeholders to understand insights and track the effect of operational changes on key KPIs.
Discount impact
Teams move from ad hoc reporting to continuous monitoring of customer and employee sentiment, enabling faster course corrections and more data-backed investment decisions across departments.
Multi-source integrations and automation
With APIs and native integrations to tools like Google Sheets, SurveyMonkey, Zapier, Intercom, and Typeform, Deep Talk plugs into existing survey, support, and CRM workflows. Automated data ingestion and export remove manual uploads and keep analyses continuously up to date.
Discount impact
Businesses leverage current tooling while centralizing intelligence, lowering operational overhead, reducing integration friction, and accelerating time-to-value from their feedback and experience programs.
Customer journey and segmentation insights
Deep Talk combines customer journey mapping, segmentation, NPS structure, and predictive analytics to reveal how different customer groups experience each touchpoint. It uncovers which segments, channels, or stages drive churn, upsell, or advocacy, not just overall satisfaction averages.
Discount impact
Revenue teams can target improvements and campaigns where they materially change outcomes, improving conversion, retention, and expansion while reducing wasted spend on low-impact initiatives.
