Deskero Pricing Score & Analysis
Help Desk Software
Pricing score
Deskero is a robust helpdesk software designed to enhance customer engagement through multi-channel support and social media integration.
Main features:
- Multi-channel support
- Knowledge base management
- Social network integration
- Integrated live chat
- Canned responses
- Preferred client management
- Social media monitoring
Deskero up to 20% off
Unlock special pricing on Deskero with Spendbase
Product Overview
Deskero is a cloud-based helpdesk software designed to streamline customer support by consolidating interactions from multiple channels—such as email, chat, social media, and phone—into a single platform. It offers features like multi-channel support, a knowledge base, social network integration, live chat, canned responses, and preferred client management. Deskero's social monitoring tool enables businesses to track relevant social conversations involving their brands. This tool is ideal for customer service teams, IT support departments, and marketing teams seeking to enhance customer engagement and efficiently manage support requests.
Deskero up to 20% off
Unlock special pricing on Deskero with Spendbase
INSIGHTS
Plan highlights
Start Plan
Ideal for small teams, offering basic ticketing and email support. Limited to a maximum of 5 agents.
Grow Plan
Designed for growing teams, includes social network ticketing, automatic assignment, live chat, desktop notifications, and full APIs. Limited to 5 agents.
Business Plan
Suited for larger teams, offering complete multi-channel support, ticket assignment rules, chat and feedback widgets, service levels, and automation scenarios. Supports unlimited agents.
Premium Plan
Tailored for enterprises, providing multi-brand management, time tracking, extended business rules, free internal agents, and extra support and customizations. Supports unlimited agents.
INSIGHTS
How much does Deskero typically cost?
These are the publicly listed prices — our deals are even better
 |
Grow
For small teams up to 5 agents |
Business
For businesses requiring advanced features |
Premium
For organizations needing extensive control and automation |
Enterprise
Custom solutions for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$12
|
$30
|
$120
|
Custom pricing
|
|
Monthly cost
Total |
$600
|
$1,500
|
$6,000
|
Custom pricing
|
|
Annual cost
Per User |
$9
|
$25
|
$90
|
Custom pricing
|
|
Annual cost
Total |
$5,400
|
$15,000
|
$54,000
|
Custom pricing
|
Spendbase price
|
$4,320
20% off |
$12,000
20% off |
$43,200
20% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
contact us.ANALYZE SAAS SPEND
How do we save you on Slack?
Hoop on a call with us
See cost saving options
Get detailed calculations
Share it with your team
SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Multi-Channel Support
Deskero enables businesses to manage customer interactions across various channels, including email, social media, and live chat, consolidating all communications into a single platform.
Discount impact
This feature ensures no customer query is missed, enhancing response times and improving overall customer satisfaction.
Integrated Knowledge Base
Deskero offers a comprehensive knowledge base management system, allowing organizations to create and maintain a repository of articles, FAQs, and tutorials for self-service support.
Discount impact
By empowering customers to find answers independently, businesses can reduce support ticket volumes and allocate resources more efficiently.
Social Media Integration
Deskero integrates with social networks, enabling companies to monitor and engage in meaningful conversations involving their brands directly from the platform.
Discount impact
This capability allows businesses to proactively manage their online reputation and address customer concerns in real-time, fostering stronger customer relationships.
Automated Ticket Assignment
Deskero’s automated routing feature assigns incoming tickets to specific agents based on predefined rules, streamlining the support process.
Discount impact
This automation reduces manual workload, ensures timely responses, and enhances team productivity by directing issues to the most appropriate personnel.
Comprehensive Reporting and Analytics
Deskero provides robust reporting and analytics tools, enabling businesses to track pertinent metrics, identify patterns, and gain insights from support data.
Discount impact
Access to detailed analytics helps organizations make informed decisions, optimize support operations, and improve service quality over time.
