Elevio Pricing Score & Analysis
Help Desk Software
Pricing score
Elevio is a customer experience platform that enhances product education and reduces support loads by delivering contextual knowledge to customers, support agents, and internal teams. It assists in delivering over 16 million answers per month for 500+ companies.
Main features include:
- In-app contextual helpers and hotspots
- Self-service portal
- Knowledge base management
- Live chat
- Reporting and analytics
- Multi-channel communication
- Customizable branding
- Access controls and permissions
- Interaction tracking
- Proactive chat
Elevio up to 25% off
Unlock special pricing on Elevio with Spendbase
Product Overview
Elevio is a platform that enables teams to deliver contextual knowledge to customers, support agents, and internal teams. By creating in-app helpers and hotspots, it proactively addresses common questions, reducing support tickets by an average of 23%. This allows support teams to focus on more complex customer issues.
Customer support departments, product teams, and internal training groups would benefit from Elevio, as it enhances product education and streamlines support processes.
Elevio up to 25% off
Unlock special pricing on Elevio with Spendbase
INSIGHTS
Plan highlights
Starter Plan
Designed for small teams, this plan includes 3 team members, unlimited articles, basic modules, a visualizer point & click tool, and a basic hosted knowledge base.
Regular Plan
Ideal for growing teams, offering 5 team members, help desk integrations, article interlinking & permissions, advanced modules, customized hosted knowledge base, and reporting & analytics.
Premium Plan
Suited for larger teams, providing 10 team members, article auto-syncing, multi-lingual content support, priority support, and all features from the Regular Plan.
Enterprise Plan
Tailored for large organizations with specific needs, offering unlimited content, advanced reporting, third-party content synchronization, content management system, rich media support, and more.
INSIGHTS
How much does Elevio typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams getting started |
Regular
For growing businesses needing advanced features |
Premium
For larger organizations requiring enhanced security |
Enterprise
Custom solutions for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$31.67
|
$37.80
|
$38.90
|
Custom pricing
|
|
Monthly cost
Total |
$1,583.50
|
$1,890
|
$1,945
|
Custom pricing
|
|
Annual cost
Per User |
$380
|
$454
|
$467
|
Custom pricing
|
|
Annual cost
Total |
$19,000
|
$22,700
|
$23,350
|
Custom pricing
|
Spendbase price
|
$14,250
25% off |
$17,025
25% off |
$17,513
25% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
In-App Contextual Help
Provides users with immediate, relevant assistance directly within the application through contextual helpers and hotspots, reducing the need for external support.
Discount impact
Enhances user experience by offering timely support, leading to increased satisfaction and reduced support ticket volume.
Support Ticket Deflection
Deflects an average of 23% of support tickets by addressing common questions proactively before they are submitted.
Discount impact
Decreases workload for support teams, allowing them to focus on more complex issues and improving overall efficiency.
Advanced Knowledge Base Management
Offers a comprehensive hosted knowledge base with unlimited articles, including features like article interlinking and permissions for better content organization.
Discount impact
Empowers users to find information independently, reducing dependency on support and enhancing self-service capabilities.
Help Desk Integrations
Seamlessly integrates with existing help desk systems, ensuring a unified support experience across platforms.
Discount impact
Streamlines support operations by connecting tools, leading to faster response times and improved team collaboration.
Visualizer Point & Click Tool
Allows teams to create and implement in-app guidance without coding, using a simple point-and-click interface.
Discount impact
Accelerates the deployment of user assistance features, reducing development time and costs while improving user onboarding.
