Evly Pricing Score & Analysis
Chatbot software
Pricing score
Evly is an AI-powered customer service assistant that automates and streamlines support interactions across channels, using natural language processing and continuous learning from resolved tickets.
Main features:
- Multilingual support (95+ languages)
- Knowledge base and CRM integrations
- Ticket classification and routing
- AI-generated replies and summaries
- Multi-channel communication and live chat
- Email management and queue management
Evly up to 50% off
Unlock special pricing on Evly with Spendbase
Product Overview
Evly is an AI-powered customer service assistant that automates and streamlines support interactions across channels such as email, live chat, and other messaging. It uses natural language processing to answer routine questions, classify and route tickets, draft responses, and summarize cases, while integrating with existing knowledge bases, CRMs, and websites. Evly supports many languages and provides analytics on customer queries and trends, learning from resolved tickets to improve over time.
Teams likely to be interested include customer support and success, operations, IT and digital teams managing support infrastructure, and product teams wanting insights from customer feedback. Smaller startups to large enterprises with high support volumes would benefit.
Evly up to 50% off
Unlock special pricing on Evly with Spendbase
INSIGHTS
Plan highlights
Evly Starter
Our internal data shows Evly uses ticket-volume-based subscriptions with entry tiers around $500/month for small teams handling a few thousand tickets, including core AI agent, multilingual support and basic analytics, aimed at lean CX teams or early-stage SaaS/e-commerce brands.
Evly Growth
Our internal data shows mid-market Evly deployments average $1,500/month for higher ticket volumes, advanced workflows, CRM integrations and human-handoff routing, tailored for scaling support teams of 5–20 agents seeking 24/7 coverage without full headcount growth.
Evly Premium
Our internal data shows larger Evly rollouts typically start near $4,000/month, including multiple brands, custom intents, prioritized onboarding, dedicated CSM and deeper reporting, aligned to global CX teams with complex queues and strict response-time SLAs.
Evly Enterprise
Our internal data shows enterprise Evly contracts are custom-quoted, often $8,000–$20,000+/month with volume discounts, multi-region environments, SSO, security reviews, sandbox instances and joint success planning, targeting high-volume B2C, marketplaces and regulated industries.
INSIGHTS
How much does Evly typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams testing AI support with low ticket volumes |
Growth
For growing businesses with moderate, predictable support demand |
Business+
For mid-market companies needing higher automation and SLAs |
Enterprise
Custom solutions for large, high-volume support organizations |
|---|---|---|---|---|
|
Monthly cost
Per User |
$50
|
$75
|
$120
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$2,500
|
$3,750
|
$6,000
|
Custom pricing
|
|
Annual cost
Per User |
$600
|
$900
|
$1,440
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$30,000
|
$45,000
|
$72,000
|
Custom pricing
|
Spendbase price
|
$15,000
50% off |
$22,500
50% off |
$36,000
50% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
AI-powered omnichannel customer assistance
Evly centralizes customer communication across email, live chat, social, and other digital channels, powered by AI that understands natural language and intent. This ensures customers receive fast, accurate responses regardless of where they contact you, while your team manages everything from a single workspace.
Discount impact
Reduces response times, boosts first-contact resolution, and minimizes channel silos. Support teams operate from one hub instead of juggling tools, improving both customer satisfaction and agent productivity.
Automated ticket routing and queue management
Evly automatically classifies tickets, prioritizes them, and routes complex issues to the right human agents based on predefined rules. Queue management features monitor wait times and abandonment, ensuring high-risk or VIP requests never get stuck or lost in the backlog.
Discount impact
Lowers manual triage work, keeps SLAs on track, and ensures high-value customers are handled quickly. This directly improves operational efficiency and protects revenue tied to critical support interactions.
Self-learning chatbot and AI Copilot
Evly’s chatbot and AI Copilot handle routine inquiries, generate draft responses, and summarize cases using machine learning and natural language processing. The system continuously learns from resolved tickets and updates knowledge content, making automated answers more accurate over time.
Discount impact
Offloads repetitive work from agents, reducing ticket volume reaching humans and shortening handling times. Teams can focus on higher-value, complex cases while customers still get instant, 24/7 support.
Multilingual support and global scalability
Evly supports over 95 languages with automatic language detection and localized experiences. This lets organizations serve diverse customer bases without scaling support headcount in every region, while ensuring consistent quality across markets and time zones.
Discount impact
Enables efficient global expansion and localized customer experiences without building large regional teams. Companies can unlock new markets and revenue streams while controlling support costs.
Advanced analytics, reporting, and integrations
Evly delivers real-time analytics, KPIs, and conversation insights, powered by augmented analytics. Deep integrations with CRMs, websites, and existing knowledge bases ensure data flows across systems, while dashboards highlight trends, bottlenecks, and content gaps in customer service operations.
Discount impact
Gives leaders clear visibility into service performance and customer needs, enabling data-driven optimization. This leads to better resourcing decisions, improved CX, and measurable ROI from support investments.
