Front Pricing Score & Analysis
CRM Software
Pricing score
Front is a customer service platform that unifies email, chat, and SMS into a collaborative inbox, enhancing team coordination and customer communication.
Main features:
- Shared inbox for team collaboration
- AI-powered automation
- Omnichannel support
- Built-in knowledge base
- Mobile access
Front up to 25% off
Unlock special pricing on Front with Spendbase
Product Overview
Front is an email management platform that centralizes communication by integrating email, SMS, and social media into a shared inbox. It offers features like AI-driven automation, detailed analytics, and a no-code public knowledge base. Teams such as customer service, sales, and marketing can benefit from Front to streamline workflows, enhance collaboration, and improve customer engagement.
Front up to 25% off
Unlock special pricing on Front with Spendbase
INSIGHTS
Plan highlights
Starter Plan
Designed for small teams up to 10 seats, offering shared inbox and ticketing, AI Topics, up to 10 automation rules, basic analytics, and a no-code public knowledge base. AI add-ons are available.
Professional Plan
Ideal for teams up to 50 seats requiring omnichannel support, including email, SMS, and social channels. Features include macros, up to 20 automation rules, advanced analytics, multiple workspaces, SSO, and SCIM. AI add-ons are available.
Enterprise Plan
Tailored for large organizations needing advanced AI tools, offering smart rules, unlimited rules and macros, multi-language knowledge base, custom roles and permissions, and includes AI Copilot, QA, and CSAT.
Premier Plan
Designed for enterprises requiring custom integrations and dedicated support, offering all features of the Enterprise Plan plus priority support and a dedicated success manager.
INSIGHTS
How much does Front typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams getting started with customer-first service |
Professional
For growing businesses needing enhanced automation and reporting |
Enterprise
For larger organizations requiring advanced AI tools and customization |
Premier
Custom solutions for large enterprises with specific needs |
|---|---|---|---|---|
|
Monthly cost
Per User |
$25
|
$65
|
$105
|
Custom pricing
|
|
Monthly cost
Total |
$1,250
|
$3,250
|
$5,250
|
Custom pricing
|
|
Annual cost
Per User |
$300
|
$780
|
$1,260
|
Custom pricing
|
|
Annual cost
Total |
$15,000
|
$39,000
|
$63,000
|
Custom pricing
|
Spendbase price
|
$11,250
25% off |
$29,250
25% off |
$47,250
25% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Unified Inbox for Multi-Channel Communication
Front consolidates emails, chats, and other communication channels into a single, unified inbox, enabling teams to manage all interactions from one place. This centralization simplifies workflows and reduces the need to switch between multiple platforms.
Discount impact
Enhances team efficiency and ensures timely responses by providing a comprehensive view of all communications, leading to improved customer satisfaction and streamlined operations.
Shared Inbox with Team Collaboration
Front offers shared inboxes that allow team members to access, assign, and collaborate on emails collectively. Features like internal comments and real-time updates facilitate seamless teamwork and prevent duplicate responses.
Discount impact
Promotes transparency and accountability within teams, ensuring that customer inquiries are handled promptly and effectively, thereby boosting overall productivity.
Advanced Automation and Workflow Rules
Front provides robust automation capabilities, including smart rules and unlimited macros, to automate repetitive tasks such as message routing, tagging, and triggering specific actions based on predefined conditions.
Discount impact
Reduces manual workload, minimizes human error, and accelerates response times, allowing teams to focus on more strategic tasks and improving operational efficiency.
Comprehensive Analytics and Reporting
Front offers advanced analytics tools that provide insights into team performance, response times, and customer satisfaction metrics. These reports help identify areas for improvement and track progress over time.
Discount impact
Empowers businesses to make data-driven decisions, optimize workflows, and enhance service quality, leading to better customer experiences and increased retention rates.
Omnichannel Support Across Multiple Platforms
Front supports various communication channels, including email, SMS, social media, and more, allowing businesses to engage with customers through their preferred platforms seamlessly.
Discount impact
Expands customer reach and ensures consistent communication across channels, enhancing customer engagement and fostering stronger relationships.
