Grasp Pricing Score & Analysis
Help Desk Software
Pricing score
Grasp is a customer conversations platform that consolidates multiple communication channels into a unified story, enhancing customer service control. It enables teams to collaborate effectively, focusing on each conversation regardless of the channel.
Main features:
- Unified inbox for all customer interactions
- Enhanced team collaboration
- Multi-channel support
- Improved customer service management
Grasp up to 25% off
Unlock special pricing on Grasp with Spendbase
Product Overview
Grasp is a customer conversations platform that consolidates multiple communication channels into a unified narrative, enhancing control over customer service interactions. It facilitates improved team collaboration, enabling focused attention on each conversation, regardless of the channel. This tool is particularly beneficial for customer service and support teams seeking to streamline communications and elevate customer satisfaction.
Grasp up to 25% off
Unlock special pricing on Grasp with Spendbase
INSIGHTS
Plan highlights
Premium Plan
Ideal for small service teams aiming to professionalize. Includes a team inbox, single team view, all channels and features, unlimited conversations, unlimited data storage, and Grasp support on all channels.
Enterprise Plan
Designed for medium-sized service teams looking to scale. Offers a team inbox, unlimited team views, all channels and features, unlimited conversations, unlimited history, unlimited API integrations, reporting, and Grasp support on all channels.
Custom Plan
Tailored for large service teams seeking to stand out. Provides a team inbox, unlimited team views, all channels and features, unlimited conversations, unlimited history, Grasp support on all channels, custom reporting, customer success manager, and customized invoicing.
Custom Plus Plan
An enhanced version of the Custom Plan for large service teams desiring additional support and customization. Includes all features of the Custom Plan with further personalized services.
INSIGHTS
How much does Grasp typically cost?
These are the publicly listed prices — our deals are even better
 |
Premium
For small service teams wishing to professionalize |
Enterprise
For medium-sized service teams wanting to scale up |
Custom
For large service teams who want to stand out |
Enterprise+
Custom solutions for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
€29
|
€44
|
Starting at €59
|
Custom pricing
|
|
Monthly cost
Total |
€1,450
|
€2,200
|
Starting at €2,950
|
Custom pricing
|
|
Annual cost
Per User |
€348
|
€528
|
Starting at €708
|
Custom pricing
|
|
Annual cost
Total |
€17,400
|
€26,400
|
Starting at €35,400
|
Custom pricing
|
Spendbase price
|
€17,400
|
€26,400
|
Starting at €35,400
|
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
contact us.ANALYZE SAAS SPEND
How do we save you on Slack?
Hoop on a call with us
See cost saving options
Get detailed calculations
Share it with your team
SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Unified Communication Channels
Grasp consolidates multiple communication channels into a single platform, allowing teams to manage all customer interactions seamlessly. This integration ensures no message is overlooked, enhancing response efficiency.
Discount impact
Improves customer satisfaction by providing timely responses and reduces the complexity of managing various communication tools.
Collaborative Team Environment
The platform fosters better team collaboration by providing tools that enable clear focus on customer conversations. Teams can work together more effectively, ensuring consistent and informed responses.
Discount impact
Enhances internal communication, leading to faster issue resolution and a more cohesive customer service experience.
Comprehensive Customer Interaction History
Grasp creates a unified story from all customer contact moments, offering a complete view of each customer’s interaction history. This holistic perspective aids in understanding customer needs and preferences.
Discount impact
Enables personalized service, builds stronger customer relationships, and increases customer loyalty.
Streamlined Customer Service Management
By bringing together various lines of communication, Grasp helps businesses regain control over their customer service operations, making management more efficient and less fragmented.
Discount impact
Reduces operational overhead, minimizes errors, and ensures a consistent service quality across all channels.
Enhanced Focus on Customer Conversations
Grasp’s design emphasizes attention to each customer conversation, regardless of the channel, ensuring that every interaction is handled with care and precision.
Discount impact
Leads to higher customer satisfaction rates and positive feedback, as customers feel valued and heard.
