Helpspace Pricing Score & Analysis
Help Desk Software
Pricing score
HelpSpace is a user-friendly helpdesk solution designed for small and medium-sized businesses to streamline customer support.
Main features:
- Unified ticket inbox
- Task boards
- Adjustable widget
- Self-service documentation
- Customer management
- Support reports
Helpspace up to 25% off
Unlock special pricing on Helpspace with Spendbase
Product Overview
HelpSpace is a user-friendly helpdesk solution designed for small and medium-sized businesses to streamline customer support. It offers features like unified ticket management, internal task coordination, a shared knowledge base, and customizable widgets for seamless integration into websites or apps. Teams such as customer support, marketing, product management, and IT departments can benefit from HelpSpace to enhance efficiency and customer satisfaction.
Helpspace up to 25% off
Unlock special pricing on Helpspace with Spendbase
INSIGHTS
Plan highlights
Starter Plan
Designed for small teams and startups, this plan includes up to 5 users, 2 email channels, 1 docs site, and 2 task boards.
Team Plan
Ideal for growing teams, offering up to 15 users, 4 email channels, 3 docs sites, 4 task boards, multilingual docs, and article versioning.
Business Plan
Suited for larger organizations, providing unlimited users, 10 email channels, 5 docs sites, 10 task boards, multilingual docs, article versioning, no ‘Powered By’ attribution, concierge onboarding, and custom fields.
Enterprise Plan
Tailored for large enterprises with specific needs, offering all Business Plan features plus priority support and additional customization options.
INSIGHTS
How much does Helpspace typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams getting started |
Team
For growing businesses needing advanced features |
Business
For larger organizations requiring enhanced security |
Enterprise
Custom solutions for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$12
|
$20
|
$40
|
Custom pricing
|
|
Monthly cost
Total |
$600
|
$1,000
|
$2,000
|
Custom pricing
|
|
Annual cost
Per User |
$144
|
$240
|
$480
|
Custom pricing
|
|
Annual cost
Total |
$7,200
|
$12,000
|
$24,000
|
Custom pricing
|
Spendbase price
|
$5,400
25% off |
$9,000
25% off |
$18,000
25% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Integrated Knowledge Base
HelpSpace offers a fully searchable knowledge base that allows businesses to create and manage documentation, blogs, and help centers with custom branding and domains.
Discount impact
This feature enables customers to find answers independently, reducing support tickets and improving customer satisfaction.
Customizable Contact Widget
The platform provides a customizable contact form/widget that integrates seamlessly into websites, allowing customers to submit inquiries directly.
Discount impact
Facilitates efficient ticket management by centralizing customer communications, leading to faster response times and organized support processes.
User-Friendly Interface
HelpSpace is designed with a clean and intuitive user interface, making it easy for support teams to navigate and manage customer interactions.
Discount impact
Enhances team productivity by reducing the learning curve and enabling quick adoption of the platform.
Flexible Embedding Options
The platform offers flexible embedding options for its help center and contact widgets, including JavaScript API customization.
Discount impact
Allows businesses to tailor the support experience to their specific needs, ensuring a cohesive brand presence across digital touchpoints.
Affordable Pricing for SMBs
HelpSpace provides pricing tiers tailored for individual founders and small to medium-sized businesses, focusing on essential features without unnecessary extras.
Discount impact
Offers cost-effective solutions that meet the core needs of SMBs, ensuring value without overspending on unused functionalities.
