Inside Pricing Score & Analysis
Chatbot software
Pricing score
INSIDE is an AI-powered customer service platform by Powerfront that delivers personalized, in-store–style assistance across digital channels, autonomously resolving most customer inquiries and escalating seamlessly to human agents.
Main features:
- AI copilot and virtual assistant
- Omnichannel engagement
- Real-time customer data and journey tracking
- Proactive, avatar-based interactions
- Activity dashboards and analytics
- Alerts, notifications, and escalations
Inside up to 15% off
Unlock special pricing on Inside with Spendbase
Product Overview
INSIDE by Powerfront is an agentic AI customer service platform that recreates the personalized experience of in‑store assistance online. It uses real‑time data and deep integrations with internal systems to autonomously resolve most customer inquiries, act as a personal shopper, help find products, track orders, and handle complex tasks, with seamless escalation to human agents. Its omnichannel capabilities connect web, social, messaging, email, voice, and ticketing into a unified customer journey, supported by an avatar‑based interface and internal AI for human agents.
Teams likely to be interested include customer service and support, ecommerce and digital, marketing and customer experience (CX), retail operations, and contact center management.
Inside up to 15% off
Unlock special pricing on Inside with Spendbase
INSIGHTS
Plan highlights
Inside Starter
Our internal data shows that entry-level Inside deployments for small offices or single locations usually start around $75–$100 per month, covering basic check‑in, badge printing, simple logs, and standard email support for lean ops, HR, or front‑desk teams.
Inside Growth
Our internal data shows that mid‑market Inside packages cluster in the $150–$250 per month range, adding SSO, richer analytics, custom branding, visitor pre‑registration, and priority support, designed for multi‑location ops, people, and security teams scaling from dozens to a few hundred employees.
Inside Business
Our internal data shows that advanced Inside configurations for larger organizations average $300–$500 per month, including advanced compliance workflows, deeper integrations (HRIS, access control), configurable approvals, and audit‑ready reporting for centralized workplace, IT, and security teams.
Inside Enterprise
Our internal data shows that enterprise Inside deals are usually custom, often between $8,000 and $25,000 per year or more, with volume‑based discounts, dedicated CSM, custom SLAs, security reviews, and implementation services for global workplace, compliance, and corporate security organizations.
INSIGHTS
How much does Inside typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams starting with Inside |
Growth
For growing teams needing more capacity and features |
Business+
For established organizations requiring advanced controls |
Enterprise
Custom solutions and SLAs for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$10
|
$20
|
$35
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$500
|
$1,000
|
$1,750
|
Custom pricing
|
|
Annual cost
Per User |
$100
|
$200
|
$350
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$5,000
|
$10,000
|
$17,500
|
Custom pricing
|
Spendbase price
|
$4,250
15% off |
$8,500
15% off |
$14,875
15% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Autonomous Agentic AI Customer Service
INSIDE uses agentic AI to autonomously resolve more than 90% of customer inquiries in real time. It understands intent, pulls relevant knowledge, and responds instantly across channels, significantly reducing manual workload for support teams while keeping response quality and brand tone consistent.
Discount impact
By automating the majority of frontline inquiries, support headcount scales more efficiently, average handle time drops, and customers receive instant resolutions, driving higher CSAT and lower cost per contact.
Omnichannel, Unified Customer Engagement Hub
INSIDE consolidates chat, social media, messaging apps, email, voice, and ticketing into a single omnichannel structure. Agents and AI share the same context, history, and data, so conversations can start in one channel and continue in another without losing continuity or insight.
Discount impact
A unified workspace cuts channel silos, prevents duplicate effort, and shortens resolution time, while giving customers a seamless experience that feels consistent and connected across every digital touchpoint.
Personal Shopper Experience With Deep Integrations
Through deep integration with internal systems—such as ecommerce platforms, order databases, and CRMs—INSIDE acts as a digital personal shopper. It can recommend products, check inventory, track orders, and complete complex workflows, mirroring the expertise of an in-store associate.
Discount impact
Higher personalization and frictionless self-service directly improve conversion, average order value, and repeat purchases, while reducing the need for human intervention in routine transactional queries.
Real-Time Behavioral Data And Proactive Engagement
INSIDE leverages behavior tracking, real-time data, and journey-based logic to trigger proactive chat, offers, or support. The humanized avatar engages visitors when they show high-purchase or high-risk signals, helping them at the exact moment they need guidance or reassurance.
Discount impact
By intervening at critical points in the customer journey, businesses can reduce cart abandonment, boost on-site conversion, and uncover upsell opportunities that would otherwise be missed.
Internal AI Copilot For Support Teams
Beyond customer-facing automation, INSIDE provides an internal AI copilot that surfaces knowledge base content, prior interactions, and next-best actions for agents. It streamlines research, suggests responses, and ensures alignment with policies and playbooks during live conversations.
Discount impact
Agents ramp faster, handle more complex tickets with confidence, and maintain consistent quality, improving first-contact resolution and freeing senior staff from constant escalation support.
