Livechat Pricing Score & Analysis
Help Desk Software
Pricing score
LiveChat is a customer service platform that enables businesses to engage with customers in real-time through a customizable chat widget on their website or mobile app.
Main features:
- Message sneak-peek
- Canned responses
- Chat tags
- Rich messages
- File sharing
- Chat archives
- Inactivity messages
- Notifications
- Chat transfer
- Chat ratings
Livechat up to 20% off
Unlock special pricing on Livechat with Spendbase
Product Overview
LiveChat is a real-time customer service platform that enables businesses to engage with customers instantly through a customizable chat widget on websites and mobile apps. It integrates with over 200 tools, including Shopify, Salesforce, and HubSpot, and consolidates messages from channels like WhatsApp, Facebook Messenger, and SMS into a unified inbox. Features include an AI Copilot for real-time text intelligence, automated summaries, and smart reply suggestions. Teams in customer support, sales, and marketing can benefit from LiveChat to enhance customer engagement, provide timely assistance, and drive conversions.
Livechat up to 20% off
Unlock special pricing on Livechat with Spendbase
INSIGHTS
Plan highlights
Starter Plan
Designed for small businesses, this plan includes Text Intelligence, tracking up to 100 visitors, one recurring campaign, 60-day chat history, basic widget customization, 24/7/365 support, and supports one user.
Team Plan
Aimed at full-time support teams, it offers all Starter features plus tracking up to 400 visitors, unlimited campaigns, unlimited chat history, full widget customization, basic reporting, and supports unlimited users.
Business Plan
Tailored for customer service departments, this plan includes all Team features plus tracking up to 1,000 visitors, work scheduler, staffing prediction, on-demand reporting, advanced reporting, agent performance metrics, and SMS and Apple Messages for Business integration.
Enterprise Plan
Designed for global companies with extensive needs, this plan offers all Business features plus dedicated Key Account Manager support and customized solutions to meet specific business requirements.
INSIGHTS
How much does Livechat typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small businesses and startups |
Team
For full-time support teams |
Business
For customer service departments |
Enterprise
For large enterprises requiring custom solutions |
|---|---|---|---|---|
|
Monthly cost
Per User |
$19
|
$49
|
$79
|
Custom pricing
|
|
Monthly cost
Total |
$950
|
$2,450
|
$3,950
|
Custom pricing
|
|
Annual cost
Per User |
$228
|
$588
|
$948
|
Custom pricing
|
|
Annual cost
Total |
$11,400
|
$29,400
|
$47,400
|
Custom pricing
|
Spendbase price
|
$9,120
20% off |
$23,520
20% off |
$37,920
20% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Real-Time Customer Engagement
LiveChat enables businesses to interact with customers instantly through a customizable chat widget on their website and mobile app, facilitating prompt responses to inquiries and support requests.
Discount impact
Enhances customer satisfaction and loyalty by providing immediate assistance, leading to increased conversion rates and sales.
Omnichannel Messaging Integration
The platform consolidates messages from various channels, including WhatsApp, Facebook Messenger, and SMS, into a single, centralized agent inbox, ensuring seamless communication across platforms.
Discount impact
Streamlines customer interactions, reduces response times, and provides a unified customer experience, improving operational efficiency.
Advanced AI Copilot
LiveChat’s AI Copilot offers real-time text intelligence, automated summaries, and smart reply suggestions, empowering agents to handle inquiries more effectively.
Discount impact
Increases agent productivity and accuracy, allowing for faster resolution of customer issues and enhanced service quality.
Extensive Third-Party Integrations
The software integrates with over 200 tools, including Shopify, Salesforce, and HubSpot, enabling businesses to connect LiveChat with their existing systems seamlessly.
Discount impact
Facilitates a cohesive workflow, enhances data synchronization, and leverages existing infrastructure for improved business operations.
Robust Visitor Tracking
LiveChat provides real-time insights into user behavior, allowing agents to personalize interactions and proactively engage with potential customers.
Discount impact
Improves lead qualification and conversion rates by enabling targeted and timely communication based on visitor activity.
