Mosaicx Pricing Score & Analysis
Artificial Intelligence Software
Pricing score
Mosaicx is a multi-channel conversational AI platform that improves customer experience using intelligent virtual agents, proactive messaging, and analytics for mid-market and enterprise organizations.
Main features:
- Intelligent Virtual Agents and IVR
- AI copilot and machine learning
- Call routing, recording, monitoring, and reporting
- Multi-channel and 2-way messaging
- Campaign and communication management
- Dashboards and customer insights
Mosaicx up to 35% off
Unlock special pricing on Mosaicx with Spendbase
Product Overview
Mosaicx is a customer experience platform that uses multi-channel conversational AI and Intelligent Virtual Agents to automate and improve customer interactions. It supports natural language understanding, IVR, text messaging, and analytics. Mosaicx Outreach enables proactive SMS outreach to resolve issues before customers contact support, while Mosaicx Insights provides performance and experience analytics.
Teams and departments that might be interested include customer service and call center operations, customer experience and journey teams, marketing and outbound communications, product and digital teams managing self-service channels, and IT or contact center technology groups responsible for AI, telephony, and system integrations.
Mosaicx up to 35% off
Unlock special pricing on Mosaicx with Spendbase
INSIGHTS
Plan highlights
Analytics Tier (Entry Mosaicx Benchmark)
Our internal data shows Mosaicx‑style analytics tiers typically target finance and operations teams at growth-stage companies, bundling core SaaS analytics, dashboards, standard integrations, and basic support in a flat, per‑company subscription rather than per‑seat pricing.
Planning Tier (Core Mosaicx Benchmark)
Our internal data shows Mosaicx‑equivalent planning tiers serve finance, FP&A, and revenue teams needing driver‑based forecasting, multi-scenario planning, and expanded data volume, usually with higher support SLAs and more advanced integration coverage.
Growth Tier (Advanced Mosaicx Benchmark)
Our internal data shows Mosaicx‑style growth tiers focus on larger or multi-entity organizations, adding multi-product planning, granular cohort analytics, deeper automation, and governance features across finance, RevOps, and leadership teams.
Enterprise Tier (Strategic Mosaicx Benchmark)
Our internal data shows Mosaicx‑class enterprise tiers are used by upper‑midmarket and enterprise finance teams, combining full analytics and planning, custom integrations, premium support, and negotiated multi‑year discounts with 3‑year TCO often exceeding $115,000.
INSIGHTS
How much does Mosaicx typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams piloting Mosaicx-style contact center AI |
Growth
For growing businesses scaling automated customer interactions |
Business+
For mid-sized organizations needing advanced analytics and governance |
Enterprise
Custom solutions for large, highly regulated enterprise contact centers |
|---|---|---|---|---|
|
Monthly cost
Per User |
$35
|
$60
|
$90
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$1,750
|
$3,000
|
$4,500
|
Custom pricing
|
|
Annual cost
Per User |
$420
|
$720
|
$1,080
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$21,000
|
$36,000
|
$54,000
|
Custom pricing
|
Spendbase price
|
$13,650
35% off |
$23,400
35% off |
$35,100
35% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Omnichannel conversational AI for CX
Mosaicx provides AI-powered Intelligent Virtual Agents across voice, text, and digital channels. It understands natural language, uses industry-specific modules, and automates routine interactions so customers get fast, consistent answers without waiting for a human agent.
Discount impact
Reduces call volumes and handle times, protects agent capacity for complex cases, and delivers a more consistent customer experience across channels, driving higher CSAT and lower support costs.
Proactive outreach and issue resolution
Through Mosaicx Outreach and robust campaign tools, teams can send targeted, event-triggered, or scheduled text campaigns and notifications. Two-way messaging, autoresponders, and batch communications help resolve issues and share updates before customers feel the need to call.
Discount impact
Lowers inbound contact load, improves customer retention, and increases conversion on key campaigns by reaching customers at the right time with relevant, automated communications.
Advanced call management and routing
Mosaicx offers enterprise-grade call center capabilities including IVR, auto-dialing, call routing, monitoring, recording, scripting, and detailed call reporting. Rules-based routing and CTI integration ensure each interaction is efficiently handled and properly documented.
Discount impact
Improves first-contact resolution, shortens wait times, and gives leaders better visibility into call performance, enabling more efficient staffing and data-driven optimization of service operations.
AI-driven insights and optimization
With Mosaicx Insights, conversation intelligence, analytics dashboards, and engagement tracking, organizations can measure how well virtual agents and campaigns perform. Intent recognition and AI/machine learning surface where customers struggle and which journeys convert best.
Discount impact
Equips leaders with clear performance data so they can iteratively optimize scripts, flows, and automations, translating directly into higher customer satisfaction and improved ROI from CX investments.
Enterprise-grade integrations, controls, and compliance
Mosaicx exposes APIs and supports CRM integration, configurable workflows, access controls, audit trails, and compliance management. This enables tight alignment with existing systems, governance standards, and industry regulations for mid-market and enterprise deployments.
Discount impact
Reduces implementation risk, speeds time-to-value, and ensures CX automation scales securely across departments and geographies without creating data silos or compliance gaps.
