Ruby receptionists Pricing Score & Analysis
Call Center Software
Pricing score
Ruby Receptionists is a virtual receptionist and live chat service for small businesses, providing live call answering and website chat to handle customer communications as an extension of your team.
Main features:
- Live call answering and screening
- Call transfer and voicemail
- Appointment scheduling
- Lead capture and client intake
- Payment collection
- Outbound calling
- Live website chat and transcripts
- Mobile app dashboard
Ruby receptionists up to 35% off
Unlock special pricing on Ruby receptionists with Spendbase
Product Overview
Ruby Receptionists is a virtual receptionist and live chat service for small businesses. Human agents answer, screen, and transfer calls, take messages, schedule appointments, capture leads and client intake details, process payments, and can place outbound calls, all as an extension of your brand. An app and dashboard let you control call handling, view activity, and integrate with other business tools.
Teams and departments that might be interested include:
- Small business owners and office managers
- Customer service and support teams
- Sales and lead generation teams
- Solo professionals (lawyers, consultants, medical practices) needing front-desk coverage without hiring in‑house staff.
Ruby receptionists up to 35% off
Unlock special pricing on Ruby receptionists with Spendbase
INSIGHTS
Plan highlights
Starter Call Package
Our internal data shows this entry plan suits solo professionals and very small teams needing basic call answering, message taking, and simple transfers during business hours, with limited monthly receptionist minutes and no complex integrations.
Growth Call Package
Our internal data shows this tier fits growing SMB teams with moderate inbound volume, requiring more minutes, bilingual receptionists, basic scheduling support, and voicemail handling, but still within a predictable fixed bucket of usage.
High-Volume Call Package
Our internal data shows this plan suits sales, legal, and healthcare teams with high call traffic, offering extended coverage hours, more complex call routing, integrations with CRM/calendaring tools, and prioritized support.
Enterprise Custom Reception
Our internal data shows this model targets multi-location and enterprise customers needing 24/7 or near-24/7 coverage, customized scripts by department, advanced integrations, dedicated account management, SLA-backed performance, and flexible overage or per-minute pricing.
INSIGHTS
How much does Ruby receptionists typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For solo professionals and very small teams needing basic virtual receptionist coverage |
Core
For small teams with steady call volume that need reliable professional answering |
Growth
For growing businesses with higher call volumes and more frequent client interactions |
High Volume
For larger organizations requiring substantial receptionist time and premium support |
|---|---|---|---|---|
|
Monthly cost
Per User |
$5
|
$8
|
$14
|
$35
|
|
Monthly cost
Total (50 users) |
$250
|
$395
|
$720
|
$1,725
|
|
Annual cost
Per User |
$60
|
$96
|
$168
|
$420
|
|
Annual cost
Total (50 users) |
$3,000
|
$4,740
|
$8,640
|
$20,700
|
Spendbase price
|
$1,950
35% off |
$3,081
35% off |
$5,616
35% off |
$13,455
35% off |
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Live, Human Receptionists For Every Call
Ruby provides real people to answer, screen, and transfer calls so your business is always reachable by a helpful human in seconds. This replaces missed calls and voicemail dead-ends with professional, branded conversations that feel like an in-house receptionist team.
Discount impact
Improves caller satisfaction, reduces missed opportunities, and elevates brand perception. Teams stay focused on core work while Ruby handles frontline communication, directly supporting revenue capture and client retention.
End‑to‑End Call Handling And Workflows
Beyond answering, Ruby receptionists handle appointment scheduling, payment collection, lead capture, client intake, and outbound calls. This turns every interaction into a structured workflow, ensuring critical details are captured and routed correctly without relying on busy internal staff.
Discount impact
Streamlines operations and reduces manual admin for frontline teams. Businesses get cleaner data, faster follow-ups, and more consistent processes, which translates into higher conversion rates and better customer experience.
24/7/365 Live Chat And Omnichannel Support
Ruby adds always-on live chat to your website, with agents handling FAQs, lead capture, and chat-to-call connections. Combined with phone, text, and other channels, it creates a unified communication layer that meets customers wherever they prefer to engage.
Discount impact
Captures leads outside business hours, reduces abandonment on your website, and shortens response times. This keeps your funnel active around the clock and boosts marketing ROI without expanding internal headcount.
Mobile App And Real‑Time Visibility
Through Ruby’s app and dashboard, you can update call-handling instructions, view real-time usage, see chat transcripts, and manage forwarding rules. This gives business owners tight control over how calls and chats are managed, even when they are on the move.
Discount impact
Increases agility and control for distributed teams. Leaders can quickly adjust routing, monitor performance, and stay informed, enabling better staffing decisions and ensuring service quality aligns with business priorities.
Integrations, Analytics, And CRM Connectivity
Ruby integrates with tools such as Zapier, Clio, Grasshopper, and CRM systems, plus provides reporting and real-time analytics. Call data, transcripts, and lead details automatically flow into your existing stack, reducing manual entry and improving data quality.
Discount impact
Delivers measurable value by connecting communication events to revenue and service metrics. Sales, support, and finance teams gain better visibility into customer touchpoints, enabling smarter optimization and more accurate ROI tracking.
