Smartaction speech ivr system Pricing Score & Analysis
Call Center Software
Pricing score
SmartAction Speech IVR System is an AI-powered interactive voice response platform that automates customer service calls with natural language understanding.
Main features:
- Conversational self-service for calls
- AI virtual agent with speech recognition
- Call routing and escalation to live agents
- Omnichannel support (voice, chat, text)
- Integration with contact center and CRM systems
Smartaction speech ivr system up to 20% off
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Product Overview
SmartAction Speech IVR System is an AI-powered interactive voice response platform that automates customer service calls. It uses natural language understanding to handle routine inquiries, route calls, and complete tasks without needing a live agent, while allowing seamless transfers to human staff when needed. This tool is particularly useful for customer support and contact center teams, operations and service delivery departments, and IT or digital transformation groups responsible for improving customer experience, reducing call handling times, and lowering support costs.
Smartaction speech ivr system up to 20% off
Unlock special pricing on Smartaction speech ivr system with Spendbase
INSIGHTS
Plan highlights
SmartAction Starter IVR
Our internal data shows that entry SmartAction and competitor speech IVR packages average 3–5 cents/minute with minimums around 10,000 minutes. Designed for small support teams piloting call automation, includes basic call routing, speech recognition, standard reporting, and email support.
SmartAction Growth IVR
Our internal data shows mid‑tier speech IVR deals cluster near 4–7 cents/minute plus configuration fees. Targets midsize customer service teams needing higher call volumes, branded voice flows, integrations to common CRMs, advanced reporting, and business‑hours phone support.
SmartAction Business IVR Suite
Our internal data shows enterprise‑leaning IVR bundles average 6–10 cents/minute, with typical annual commitments. Suited for multi‑department operations, includes omnichannel queues, custom NLU tuning, priority support, sandbox environments, and bundled professional services for workflow optimization.
SmartAction Enterprise IVR & CX Automation
Our internal data shows full‑scale speech IVR transformations are sold as custom contracts with volume‑based discounts. Built for large contact centers, includes dedicated success team, bespoke conversational design, 24/7 support, premium SLAs, and multi‑region, high‑availability deployment options.
INSIGHTS
How much does Smartaction speech ivr system typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams testing voice IVR automation |
Growth
For growing businesses with moderate call volumes |
Business+
For larger organizations needing advanced integrations and analytics |
Enterprise
Custom solutions for large enterprises with complex IVR needs |
|---|---|---|---|---|
|
Monthly cost
Per User |
$150
|
$300
|
$500
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$7,500
|
$15,000
|
$25,000
|
Custom pricing
|
|
Annual cost
Per User |
$1,800
|
$3,600
|
$6,000
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$90,000
|
$180,000
|
$300,000
|
Custom pricing
|
Spendbase price
|
$72,000
20% off |
$144,000
20% off |
$240,000
20% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
AI-Powered Conversational Self-Service IVR
SmartAction delivers an AI-driven IVR that handles complex, conversational self-service instead of rigid menu trees. It understands natural language, manages multi-step workflows, and automates routine tasks, enabling customers to resolve issues quickly without waiting for an agent.
Discount impact
Reduces live-agent call volumes and average handle time, improving support capacity while lowering telecom and staffing costs. Customers get faster resolutions, which directly boosts satisfaction, retention, and overall service quality.
Omnichannel Automation Across Voice And Chat
The platform extends beyond traditional IVR to automate customer interactions across phone, chat, and text in a unified way. Businesses can design once and deploy intelligent flows across channels, ensuring consistency in service and messaging for every touchpoint.
Discount impact
Delivers a seamless experience across channels, cutting duplication of effort and operational overhead. This leads to higher customer satisfaction, better brand perception, and more efficient utilization of existing support resources.
Deep Integration With Contact Center Ecosystem
SmartAction integrates with existing ACD, telephony, CRM, and ticketing platforms to pull and update real-time customer data. This allows the IVR to perform account lookups, authenticate users, and complete transactions within the current technology stack.
Discount impact
Protects prior investments in contact center tools while unlocking automation. Reduces IT complexity, speeds up implementation, and enables data-driven, personalized interactions that improve both operational efficiency and customer outcomes.
Fully Managed Design, Tuning, And Optimization
Rather than a DIY toolkit, SmartAction provides a managed service model where specialists design call flows, configure intents, and continuously tune performance. Businesses get expert support on configuration, analytics, and ongoing optimization without building an internal AI team.
Discount impact
Accelerates time-to-value and minimizes deployment risk. Companies can scale sophisticated automation quickly, with predictable outcomes and lower internal workload, resulting in better ROI and more reliable customer experiences.
Scalable Automation For High-Volume Use Cases
The solution is built to handle large call volumes and complex use cases such as scheduling, payment processing, order status, and account changes. It supports enterprise-level reliability, redundancy, and performance for mission-critical customer service operations.
Discount impact
Allows organizations to automate a significant portion of repetitive interactions, even at peak demand. This stabilizes service levels, controls labor costs, and provides capacity headroom for growth without sacrificing customer experience.
