Teamsupport Pricing Score & Analysis
Help Desk Software
Pricing score
TeamSupport is a B2B customer support platform designed to manage complex customer relationships by providing account-level insights and fostering collaboration among support, success, product, and development teams.
Main features:
- Comprehensive ticketing system
- Customer Distress Index for identifying at-risk accounts
- Omnichannel support (email, chat, web, social)
- AI productivity tools
- Customer self-service portal
- Advanced analytics dashboards
- Workflow management and automation
- Integrations with platforms like Slack, Salesforce, and Jira
Teamsupport up to 15% off
Unlock special pricing on Teamsupport with Spendbase
Product Overview
TeamSupport is a B2B customer support platform designed to manage complex customer relationships by centralizing interactions and providing a comprehensive view of customer health. Its proprietary Customer Distress Index helps identify at-risk accounts, enabling proactive engagement to reduce churn and enhance customer satisfaction. The platform is particularly beneficial for B2B technology companies, especially those in the SaaS sector, aiming to improve collaboration between support, success, product, and development teams. Departments such as customer support, customer success, and product management would find TeamSupport valuable for fostering better internal collaboration and delivering exceptional customer service.
Teamsupport up to 15% off
Unlock special pricing on Teamsupport with Spendbase
INSIGHTS
Plan highlights
Starter Plan
Designed for small teams up to five members, offering support ticketing, AI productivity tools, and optional live chat at an additional $15 per agent per month.
Professional Plan
Ideal for growing teams, includes advanced ticketing, customer intelligence, AI tools, customer portal, and optional live chat at $15 per agent per month.
Scale Plan
Suited for larger teams needing powerful AI features, customizations, insights, and optional live chat at $15 per agent per month.
Complete Customer Support Suite
Comprehensive solution for enterprises, encompassing ticketing, live chat, customer success tools, and advanced analytics for in-depth reporting.
INSIGHTS
How much does Teamsupport typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams up to five members |
Professional
For growing teams needing advanced features |
Scale
For larger organizations requiring enhanced security and insights |
Enterprise
Custom solutions for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$45
|
$65
|
$85
|
Custom pricing
|
|
Monthly cost
Total |
$2,250
|
$3,250
|
$4,250
|
Custom pricing
|
|
Annual cost
Per User |
$540
|
$780
|
$1,020
|
Custom pricing
|
|
Annual cost
Total |
$27,000
|
$39,000
|
$51,000
|
Custom pricing
|
Spendbase price
|
$22,950
15% off |
$33,150
15% off |
$43,350
15% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Comprehensive Ticketing System
TeamSupport’s ticketing system centralizes all customer interactions, including emails, chats, and calls, into a single platform. This consolidation ensures that no customer issue is overlooked and facilitates efficient tracking and resolution.
Discount impact
Enhances operational efficiency and improves customer satisfaction by providing a unified view of all support requests.
Omnichannel Support Integration
The platform offers omnichannel support, allowing businesses to manage customer communications across various channels such as email, chat, web, and social media. This ensures a seamless and consistent customer experience.
Discount impact
Increases customer engagement and loyalty by providing consistent support across preferred communication channels.
Advanced Automation and Workflow Management
TeamSupport includes advanced automation features and workflow management tools that streamline support processes. Automated ticket routing and predefined workflows reduce manual tasks and accelerate issue resolution.
Discount impact
Boosts productivity and reduces response times, leading to higher customer satisfaction and operational cost savings.
Customer Hub and Self-Service Portal
The Customer Hub and self-service portal empower customers to find solutions independently through a comprehensive knowledge base and community forums. This reduces the volume of support tickets and enhances user experience.
Discount impact
Decreases support workload and empowers customers, leading to increased satisfaction and reduced operational costs.
AI Productivity Tools
Integrated AI tools assist support agents by providing intelligent suggestions, automating routine tasks, and analyzing customer interactions to identify trends and areas for improvement.
Discount impact
Enhances decision-making and efficiency, allowing support teams to focus on complex issues and strategic initiatives.
