Text request Pricing Score & Analysis
Customer Engagement Software
Pricing score
Text Request is a business texting platform for customer communication and engagement via SMS and web chat, scalable from small teams to large enterprises.
Main features:
- 2-way SMS and web chat messaging
- Mass and batch texting campaigns
- Message templates and canned responses
- Alerts and notifications
- Customer history and contact management
- Campaign scheduling and automation
- API and integrations
Text request up to 20% off
Unlock special pricing on Text request with Spendbase
Product Overview
Text Request is a business texting platform for organizations that want to communicate with customers, patients, or clients via SMS and web chat at scale. It supports two-way texting, mass and group messages, templates, automation, and an API, helping teams manage conversations, track history, and coordinate responses in one place.
Teams and departments that might be interested include:
- Sales and marketing teams running SMS campaigns and promotions
- Customer service and support teams handling inbound questions
- Healthcare offices managing patient reminders and scheduling
- Operations and field service teams coordinating staff and appointments
- Hospitality and retail teams driving engagement, reviews, and loyalty
Text request up to 20% off
Unlock special pricing on Text request with Spendbase
INSIGHTS
Plan highlights
Basic Plan
Our internal data shows Text Request’s entry plan averages $59 per month flat. Suited for small teams needing 2‑way texting, mass texting, 10DLC‑verified sending, templates, and simple payment links without advanced workflow or multi‑location controls.
Starter Plan
Our internal data shows growing teams typically move to the $139 per month Starter tier. It adds Chrome extension support, location request tools, and higher mass‑text capacity, fitting sales and service teams coordinating outreach across a few locations.
Corporate Plan
Our internal data shows mid‑market customers cluster around $279 per month Corporate. This tier is optimized for larger departments needing robust mass texting, templates, browser extension, location tools, and reporting across multiple users and customer segments.
Enterprise Plan
Our internal data shows enterprise buyers commonly budget about $549 per month for Text Request’s Enterprise tier. Best for multi‑location, compliance‑sensitive organizations needing higher throughput, advanced admin controls, and scalable 2‑way and bulk messaging volumes.
INSIGHTS
How much does Text request typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For individuals and very small teams testing basic text requests |
Pro
For small teams with moderate text request volumes |
Business+
For growing companies with higher and more consistent usage |
Enterprise
Custom, high-volume plans with dedicated support and SLAs |
|---|---|---|---|---|
|
Monthly cost
Per User |
$0
|
$15
|
$30
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$0
|
$750
|
$1,500
|
Custom pricing
|
|
Annual cost
Per User |
$0
|
$150
|
$300
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$0
|
$7,500
|
$15,000
|
Custom pricing
|
Spendbase price
|
$0
|
$6,000
20% off |
$12,000
20% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
High‑volume, reliable SMS messaging platform
Text Request centralizes one‑to‑one, group, and bulk SMS so teams can reach customers, patients, or staff quickly via the channel they actually read. Its interface is designed for fast, repeatable outreach and real‑time responses, replacing phone tag and scattered personal phones.
Discount impact
Organizations see higher response rates, fewer missed contacts, and shorter communication cycles. This directly improves show rates, collections, and campaign performance while reducing manual calling time and associated labor costs.
Centralized conversation history and compliance trail
Every text conversation is stored in a unified history per contact, making it easy to reference prior messages, confirm agreements, and maintain a documented communication record. Teams gain shared visibility, which is critical for handoffs, auditing, and regulated environments.
Discount impact
Reduces errors and miscommunication, speeds up follow‑ups, and simplifies dispute resolution. For ops and compliance leaders, having a clear audit trail lowers risk exposure and supports policy adherence without extra administrative overhead.
Templates, canned responses, and automation
Message templates, canned responses, autoresponders, and scheduled campaigns allow teams to standardize recurring outreach—reminders, confirmations, FAQs—while still personalizing when needed. This turns repetitive texting into a systematized workflow instead of ad‑hoc individual effort.
Discount impact
Cuts handling time per interaction and enables lean teams to manage higher message volumes. Businesses gain more consistent messaging, better brand tone control, and measurable productivity gains across front‑office and support functions.
Scalable multi‑user inbox and collaboration tools
Text Request supports multiple users sharing numbers, with permissions, inbox management, internal notes, and activity dashboards. This makes SMS a true team channel rather than something locked to individual devices, suitable for multi‑location or high‑volume operations.
Discount impact
Improves team coordination, ensures no message gets missed when staff change or are offline, and supports predictable SLAs. Leaders get clearer visibility into performance and can allocate staffing based on real messaging load.
API and integrations for embedded texting
With an API and integration capabilities, Text Request can plug into existing CRMs, practice management, and other systems. This lets businesses trigger texts from core workflows, sync contact data, and measure SMS impact alongside other customer touchpoints.
Discount impact
Eliminates double data entry, brings texting into established processes, and increases adoption across departments. The result is cleaner data, more accurate reporting, and a communication layer that scales with the rest of the tech stack.
