Ujet Pricing Score & Analysis
Help Desk Software
Pricing score
UJET is an enterprise-grade cloud contact center platform designed for companies with over 50 agents, offering phone, chat, and in-app support to enhance customer and agent experiences.
Main features:
- Voice, chat, image, video, and text support
- Context-aware solutions
- SOC2 Type II and HIPAA compliance
Ujet up to 15% off
Unlock special pricing on Ujet with Spendbase
Product Overview
UJET is an enterprise-grade cloud contact center platform designed for companies with over 50 agents. It offers phone, chat, and in-app support, integrating advanced smartphone technology to enhance customer and agent experiences. UJET provides context-aware solutions for voice, chat, image, video, and text, ensuring anytime, anywhere access. The platform is SOC2 Type II and HIPAA compliant. Customer service departments, call centers, and support teams in mid-market and enterprise companies aiming to transform their customer service operations would benefit from UJET's reliable cloud architecture and modern functionality.
Ujet up to 15% off
Unlock special pricing on Ujet with Spendbase
INSIGHTS
Plan highlights
Basic Plan
Designed for essential support teams, this plan includes PSTN Voice Channel, Standard Reports & Dashboards, Single Sign-On, CRM Adapters, Web SDK, and Standard Support.
Digital Plan
Ideal for teams focusing on digital engagement, offering Chat, Email, SMS, Social, and In-App Voice channels, along with Agent Desktop Experience, Advanced Reports & Dashboards, APIs & Data Exporter, Web & Mobile SDKs, and Premium Support.
Pro Plan
Suited for teams requiring enhanced tools, this plan includes all Basic features plus Agent Desktop Experience, SMS Blending, Smart Actions, Mobile SDK, Advanced Reports & Dashboards, APIs & Data Exporter, and Premium Support.
Enterprise Plan
Tailored for comprehensive omnichannel engagement, this plan encompasses all Pro features plus Chat, Email, SMS, and Social Channels, providing a full suite for large-scale operations.
INSIGHTS
How much does Ujet typically cost?
These are the publicly listed prices — our deals are even better
 |
Basic
For small teams focusing on voice support |
Pro
For growing businesses needing advanced features |
Enterprise
For larger organizations requiring enhanced security |
Digital
Custom solutions for large enterprises |
|---|---|---|---|---|
|
Monthly cost
Per User |
$65
|
$99
|
$120
|
Custom pricing
|
|
Monthly cost
Total |
$3,250
|
$4,950
|
$6,000
|
Custom pricing
|
|
Annual cost
Per User |
$780
|
$1,188
|
$1,440
|
Custom pricing
|
|
Annual cost
Total |
$39,000
|
$59,400
|
$72,000
|
Custom pricing
|
Spendbase price
|
$33,150
15% off |
$50,490
15% off |
$61,200
15% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
contact us.ANALYZE SAAS SPEND
How do we save you on Slack?
Hoop on a call with us
See cost saving options
Get detailed calculations
Share it with your team
SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Real-Time Supervisor Monitoring
Supervisors can monitor agents’ statuses and activities in real-time, enabling immediate oversight and support.
Discount impact
Enhances operational efficiency and ensures consistent service quality by allowing prompt intervention when needed.
User-Friendly Interface
UJET offers an intuitive and easy-to-navigate interface, reducing the learning curve for new users.
Discount impact
Increases agent productivity and satisfaction, leading to faster adoption and reduced training costs.
Multi-Channel Support
Supports various communication channels including phone, chat, and in-app messaging, providing a unified platform for customer interactions.
Discount impact
Improves customer satisfaction by offering flexible communication options and streamlines agent workflows.
Mobile Integration
Integrates seamlessly with smartphone technology, allowing agents to assist customers via mobile devices.
Discount impact
Enables agents to provide support from anywhere, increasing responsiveness and operational flexibility.
Enterprise-Grade Security Compliance
UJET is SOC2 Type II and HIPAA compliant, ensuring high standards of data security and privacy.
Discount impact
Builds customer trust and meets regulatory requirements, reducing the risk of data breaches and legal issues.
