Verloop Pricing Score & Analysis
Chatbot software
Pricing score
Verloop is a customer support automation platform that uses AI-driven chatbots and live chat to help businesses manage customer conversations across channels.
Main features:
- AI-powered, multilingual chatbots
- Omnichannel support (website, apps, messaging)
- Live chat and agent handover
- FAQ automation and self-service
- Analytics and reporting
- Integrations with CRMs and other tools
Verloop up to 35% off
Unlock special pricing on Verloop with Spendbase
Product Overview
Verloop is a conversational AI platform focused on automating customer support across channels such as website, WhatsApp, and other messaging apps. It offers AI chatbots, live chat, workflow automation, and integrations with CRMs and help desks to reduce response times and improve support efficiency. The tool emphasizes multilingual support, lead qualification, ticket routing, and analytics, helping businesses deliver consistent, 24/7 assistance.
Teams and departments that might be interested include customer support and help desk teams, customer success, sales and lead generation, marketing teams managing campaigns and inbound inquiries, and operations or IT teams responsible for customer experience infrastructure and automation.
Verloop up to 35% off
Unlock special pricing on Verloop with Spendbase
INSIGHTS
Plan highlights
Starter Plan
Our internal data shows that Verloop’s Starter tier is a free entry plan targeting early‑stage teams that need basic live chat and FAQ automation. It typically supports up to 500 chats per month, unlimited contacts, simple FAQ training, basic chat-to-human transfer, and standard live chat support.
Business Plan
Our internal data shows that Verloop’s Business tier is positioned for growing support and sales teams that need multi-agent coverage and deeper integrations. It usually includes everything in Starter plus unlimited agents, CRM and Zapier integrations, enriched lead data, design customization, and custom data integrations for omnichannel chat workflows.
Enterprise Plan
Our internal data shows that Verloop’s Enterprise tier targets larger CX organizations needing advanced analytics and dedicated guidance. Typical inclusions are all Business features plus custom reports, structured onboarding and training, advanced data exports, a named customer success manager, and ongoing optimization consulting for complex omnichannel deployments.
Enterprise Plus Benchmark
Where Verloop uses transparent flat tiers, our internal data shows competitors like Intercom, Freshchat, and Drift average $2,500–$5,000+ per month for comparable enterprise-grade conversational AI, once per-seat fees, AI-resolution charges, channel add-ons, and implementation services are included for mid‑to‑large support teams.
INSIGHTS
How much does Verloop typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For small teams testing conversational AI with limited chat volumes |
Business
For growing businesses needing unlimited agents and advanced integrations |
Enterprise
For mid-size organizations requiring advanced AI modules and dedicated success |
Enterprise+
Custom solutions for large enterprises with complex, high-volume deployments |
|---|---|---|---|---|
|
Monthly cost
Per User |
$0
|
$49
|
$699
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$0
|
$2,450
|
$34,950
|
Custom pricing
|
|
Annual cost
Per User |
$0
|
$588
|
$8,388
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$0
|
$29,400
|
$419,400
|
Custom pricing
|
Spendbase price
|
$0
|
$19,110
35% off |
$272,610
35% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
AI-first omnichannel customer support automation
Verloop provides an AI-driven, omnichannel support platform that connects web, mobile, and messaging channels into a single experience. This enables businesses to handle large volumes of customer queries consistently, reducing response times and ensuring customers can reach support through their preferred channel without losing context.
Discount impact
Centralizing all support interactions lowers handling time, improves first-response SLAs, and reduces headcount pressure. For a Spendbase-like stack, this means less fragmentation, fewer tools to manage, and clearer visibility into support-related spend and performance.
24/7 self-service with intelligent chatbots
The product offers advanced chatbots that resolve frequently asked questions, execute workflows like order status or basic troubleshooting, and route complex tickets to agents. This always-on self-service model prevents backlogs and ensures customers receive immediate answers even outside business hours.
Discount impact
Automating repetitive queries significantly cuts ticket volume and support costs, while boosting CSAT through faster resolutions. This directly translates into higher operational efficiency and makes it easier to justify and optimize support software spend.
Agent assist and unified live chat console
Verloop combines automation with a modern agent console that surfaces context, previous interactions, and suggested responses in real time. Agents can take over ongoing bot conversations seamlessly, ensuring a smooth handoff and minimizing customer frustration when human intervention is required.
Discount impact
Equipping agents with context and AI suggestions shortens average handling time and improves resolution quality. Businesses can achieve more with leaner teams, optimizing support headcount costs and deriving more value from existing tooling budgets.
No-code workflow builder and integrations
The platform includes a no-code or low-code builder to design conversation flows, automate rules, and integrate with CRMs, ticketing tools, and ecommerce systems. This allows business teams to iterate and optimize journeys without heavy engineering involvement, accelerating time-to-value.
Discount impact
Reducing dependency on developers lowers implementation costs and speeds up experimentation. From a Spendbase perspective, this means faster ROI on the subscription and fewer hidden integration expenses that typically inflate the total cost of ownership.
Analytics, reporting, and conversational insights
Verloop provides detailed metrics on chat volumes, deflection rates, customer satisfaction, and agent productivity, along with conversation transcripts for deeper analysis. These insights help teams identify bottlenecks, refine bot flows, and quantify the impact of automation initiatives over time.
Discount impact
Data-driven visibility enables better budgeting and process decisions, such as where to invest in automation or human support. This supports tighter cost control and clearer measurement of the financial return on customer support tools and initiatives.
