Virtual switchboard Pricing Score & Analysis

Business Phone Systems software

Pricing score

9/10

Virtual Switchboard is a customized virtual IP PBX for businesses of any size, enabling them to connect offices across countries and manage calls from any device via softphone and mobile app.

Main features:
- Activity dashboard
- Real-time monitoring
- Voicemail
- Alerts/notifications
- API integrations
- Automated attendant
- Automatic call distribution
- Call conferencing
- Call list management

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Virtual switchboard up to 45% off

Unlock special pricing on Virtual switchboard with Spendbase

logo
&

Virtual switchboard up to 45% off

Unlock special pricing on Virtual switchboard with Spendbase

INSIGHTS

Plan highlights

Starter Switchboard Starter Switchboard
$20–$30/month per station

Our internal data shows entry‑level virtual switchboard tools average $20–$30 per station monthly, targeting solo users and micro‑teams needing basic call routing, voicemail, and simple IVR without analytics or integrations.

Growth Switchboard Growth Switchboard
$40–$70/month per station

Our internal data shows mid‑market teams typically pay $40–$70 per station for multi‑user routing, basic analytics, call recording, and limited integrations, ideal for sales and support pods handling moderate volumes.

Business Switchboard Business Switchboard
$80–$150/month per location

Our internal data shows growing organizations usually invest $80–$150 per location monthly for advanced IVR trees, multi‑location routing, SLA reporting, CRM integrations, and role‑based access across support, sales, and operations.

Enterprise Switchboard Enterprise Switchboard
Custom (commonly $300–$800+/month)

Our internal data shows larger enterprises negotiate custom contracts, typically $300–$800+ monthly, bundling unlimited users, high‑volume call handling, global routing, SSO, audit trails, dedicated support, and compliance tooling.

Dots Under Section Vendor

INSIGHTS

How much does Virtual switchboard typically cost?

These are the publicly listed prices — our deals are even better

lines Vendor
Starter Starter

For small teams testing a virtual switchboard / cloud PBX

Standard Standard

For growing businesses needing advanced routing and call features

Business+ Business+

For larger organizations requiring analytics, integrations, and support SLAs

Enterprise Enterprise

Custom solutions for large or regulated enterprises

Monthly cost
Per User
$15
$25
$35
Custom pricing
Monthly cost
Total (50 users)
$750
$1,250
$1,750
Custom pricing
Annual cost
Per User
$180
$300
$420
Custom pricing
Annual cost
Total (50 users)
$9,000
$15,000
$21,000
Custom pricing
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Spendbase price
$4,950

45% off

$8,250

45% off

$11,550

45% off

Custom pricing

Calculated based on data for a company of 50 people - for individual calculations

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SaaS SAVINGS AND WINS

Our customers save up to 39% on software - you can too

We saved over $500k and got SaaS visibility

Timothée

Global IT Manager

Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%

Stephanos

Chief of Stuff, BRIDGE IN

I had no idea you can get huge discounts for most SaaS subscriptions

Nejc

CEO and Co-founder, Sellestial

They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders

Ben

Operations Director, WithU

With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.

Soo Beng

VP of Operations at Seven Peaks

We saved over $500k and got SaaS visibility

Timothée

Global IT Manager

Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%

Stephanos

Chief of Stuff, BRIDGE IN

I had no idea you can get huge discounts for most SaaS subscriptions

Nejc

CEO and Co-founder, Sellestial

They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders

Ben

Operations Director, WithU

With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.

Soo Beng

VP of Operations at Seven Peaks

Features & Benefits with Discount Lens

See what you get — for less

Detailed feature comparison table with tier benefits Text here for the second row

1

Cloud PBX with Unlimited Extensions

Virtual Switchboard provides a virtual IP PBX that connects all your offices, even across countries, with unlimited extensions. This centralizes telephony infrastructure without expensive on‑premise hardware, giving growing teams a scalable, professional phone system from day one.

Virtual switchboard

Discount impact

Reduces telecom infrastructure costs, simplifies expansion to new locations, and ensures every employee has a dedicated extension, improving internal collaboration and external customer communications.

2

Any-Device, Anywhere Call Management

Users can manage calls from any device and any location, supported by built‑in softphone and mobile apps in all packages. This flexibility is especially valuable for mobile or field workers who must stay reachable and responsive outside the office.

Virtual switchboard

Discount impact

Increases availability of staff, reduces missed calls, and enables hybrid or fully remote teams to deliver consistent service quality without being tied to a physical desk phone.

3

Advanced Call Routing, IVR, and Queues

Automatic call distribution, IVR, queue management, and an automated attendant ensure every inbound call is routed to the right person or team. Rules-based routing, transfers, and caller ID help organize high call volumes and maintain professional, structured customer journeys.

Virtual switchboard

Discount impact

Improves first-contact resolution, shortens wait times, and helps businesses handle peak call traffic without adding headcount, directly boosting customer satisfaction and agent productivity.

4

Comprehensive Monitoring, Reporting, and Recording

Built-in call monitoring, recording, activity dashboards, and real-time reporting provide full visibility into call performance and agent behavior. Managers can listen live, analyze statistics, and leverage historical data to optimize staffing, training, and service levels.

Virtual switchboard

Discount impact

Enables data-driven decisions, better quality assurance, and compliance with call documentation requirements, ultimately improving team performance and customer experience over time.

5

Rich Integrations and CRM Connectivity

An open API, third‑party integrations, CRM connectivity, and computer telephony integration allow Virtual Switchboard to plug directly into existing business tools. Call data can sync with CRM records and workflows, reducing manual data entry and streamlining processes.

Virtual switchboard

Discount impact

Creates a unified view of customer interactions, improves data accuracy, and saves operational time, which translates into faster response, more personalized service, and better pipeline visibility for leadership.

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