Voice solution Pricing Score & Analysis
Business Phone Systems software
Pricing score
Voice Solution is a cloud-based telephony platform for omnichannel contact centers and voice campaigns, combining voice, chat, and email with smart IVR and AI voice bots.
Main features:
- Omnichannel cloud call center
- Inbound/outbound & auto dialers
- IVR and call routing
- Call recording, monitoring, analytics
- SMS messaging/marketing
- Click-to-call, missed-call services
- CRM and third‑party integrations
Voice solution up to 30% off
Unlock special pricing on Voice solution with Spendbase
Product Overview
Voice Solution is a cloud-based telephony and contact center platform that unifies voice, chat, email, and SMS. It provides an omni-channel cloud call center with inbound and outbound calling, smart multi-level IVR, predictive and auto dialers, voice broadcasting, missed-call services, click-to-call, AI voice bots, number masking, and detailed real-time analytics and reporting.
Teams or departments that might be interested include:
- Customer support and service centers
- Sales and telemarketing teams running outbound campaigns
- Marketing teams using voice and SMS for campaigns
- Contact center operations and workforce management
- IT/telephony teams managing business phone systems and integrations
Voice solution up to 30% off
Unlock special pricing on Voice solution with Spendbase
INSIGHTS
Plan highlights
Voice Starter
Entry voice stack for small teams piloting cloud telephony or first contact center. Our internal data shows this tier typically includes basic calling, limited IVR, voicemail, and standard support, with caps on minutes and numbers to control spend for lean ops and early-stage startups.
Voice Growth
Designed for sales and support teams scaling beyond basic telephony. Our internal data shows this band includes advanced call routing, queues, recording, basic analytics, and regional numbers, plus higher fair-usage limits on minutes for SMBs and mid-market teams standardizing on one primary voice platform.
Voice Business
For mature revenue and support organizations needing reliability and compliance. Our internal data shows this tier usually adds omnichannel routing, advanced analytics, QA tools, call monitoring, AI summaries, and priority support for multi-region mid-market and lower enterprise environments with higher concurrency requirements.
Voice Enterprise
Built for large global enterprises with strict SLAs. Our internal data shows this is typically quote-based, bundling unlimited or pooled minutes, premium AI automation, dedicated CSM, SSO, compliance features, custom integrations, and tailored volume discounts across thousands of seats and multiple business units.
INSIGHTS
How much does Voice solution typically cost?
These are the publicly listed prices — our deals are even better
 |
Starter
For individuals or very small teams testing basic voice features |
Pro
For small to mid-sized teams using voice in daily operations |
Business+
For growing organizations with higher volume and support needs |
Enterprise
Custom solutions for large enterprises with advanced compliance and SLAs |
|---|---|---|---|---|
|
Monthly cost
Per User |
$5
|
$15
|
$30
|
Custom pricing
|
|
Monthly cost
Total (50 users) |
$250
|
$750
|
$1,500
|
Custom pricing
|
|
Annual cost
Per User |
$60
|
$180
|
$360
|
Custom pricing
|
|
Annual cost
Total (50 users) |
$3,000
|
$9,000
|
$18,000
|
Custom pricing
|
Spendbase price
|
$2,100
30% off |
$6,300
30% off |
$12,600
30% off |
Custom pricing
|
Calculated based on data for a company of 50 people - for individual calculations
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SaaS SAVINGS AND WINS
Our customers save up to 39% on software - you can too
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
We saved over $500k and got SaaS visibility
Global IT Manager
Spendbase has been a game-changer for us. Their platform helps tech companies like ours to slash SaaS and cloud bills by up to 35%
Chief of Stuff, BRIDGE IN
I had no idea you can get huge discounts for most SaaS subscriptions
CEO and Co-founder, Sellestial
They worked exactly like we do—efficiently and professionally. They completely offloaded the hard work from our shoulders
Operations Director, WithU
With Spendbase.co, we locked in 10–15% savings on several of our main SaaS tools. If SaaS spend is a major cost for you, they’re a strong partner.
VP of Operations at Seven Peaks
Features & Benefits with Discount Lens
See what you get — for less
Detailed feature comparison table with tier benefits Text here for the second row
Omnichannel cloud call center platform
Centralizes voice, chat, email, and SMS into one cloud-based hub, so agents work from a single interface. This reduces fragmentation across tools and gives managers end-to-end visibility into customer conversations in real time.
Discount impact
Improves agent productivity, shortens handling time, and ensures consistent customer experiences across channels, which directly increases customer satisfaction and protects revenue from support and sales operations.
Advanced inbound and outbound automation
Combines inbound routing, predictive/preview/progressive dialers, auto-dialers, and campaign management. This lets teams automate outbound sales and collections while ensuring inbound queries are quickly routed to the right agents or queues.
Discount impact
Increases connect rates and call volumes without adding headcount, reduces idle time, and accelerates revenue-generating campaigns while maintaining high service levels on inbound lines.
Smart IVR, AI voice bot, and self-service
Offers multi-level IVR, AI-powered voice bots, text-to-speech, and intelligent call routing. Customers can self-serve routine requests, while complex issues route to agents with full context, reducing friction and wait times.
Discount impact
Cuts call load on human agents, lowers operational costs, and improves first-contact resolution by ensuring customers either self-resolve quickly or reach the right specialist on the first attempt.
Comprehensive analytics, reporting and monitoring
Delivers real-time dashboards, call tracking, call recording, live monitoring, and detailed reporting/analytics on queues, campaigns, and agent performance. Leaders can track KPIs, audit interactions, and identify optimization opportunities.
Discount impact
Enables data-driven workforce management and process improvements, helping organizations increase conversion rates, reduce abandonment, and maintain compliance and quality standards at scale.
Flexible integrations and CRM-centric workflows
Provides APIs, third-party integrations, CTI, CRM capabilities, and robust contact/lead management. Voice Solution can plug into existing business systems to sync contacts, activities, and campaign data automatically.
Discount impact
Eliminates manual data entry, reduces errors, and gives sales and support teams a 360-degree customer view, resulting in better personalization, higher close rates, and more accurate revenue forecasting.
