Number of Seats/Users: Ascentis offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Ascentis that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Ascentis. Ascentis reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Ascentis offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Ascentis. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Ascentis often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Our internal data shows that Spendbase clients are getting a mixed bag of experiences with Ascentis. Many clients appreciate that the platform brings several HR functions under one roof, but several clients also point out areas where the system could be smoother. Here is a brief analysis based on our top 25 upvoted reviews:

Positive Points:
• Consistent Support: Our internal data shows that many Spendbase clients value the prompt and friendly support. Dedicated account managers and quick turnaround on issues are a strong selling point.
• Ease of Use: Clients have noted that features like time tracking, employee self-service, and payroll management are user-friendly and help reduce manual labor. The one-button clock in/out and consolidated dashboards are a hit with those who want everything in one location.
• Customization and Versatility: Many clients appreciate that Ascentis allows a certain level of customization. The ability to tailor modules according to unique business needs and the solid performance reviews and recruiting features work well for mid-sized organizations.
• Streamlined Processes: Clients have highlighted that payroll submission and timekeeping functions have notably cut down administrative work. Features that centralize employee data and simplify historical tracking stand out as major benefits.

Areas for Improvement:
• Workflow Complexity: Our internal data indicates some clients find that simple actions require multiple clicks. For example, tasks like giving kudos have been flagged for needing easier access.
• Module Segmentation: There’s some concern about having to log into different applications for payroll, HR, and timekeeping. Clients mentioned that while integrations are in progress, full centralization is still on the horizon.
• Implementation and Training: Although many found the training comprehensive and supportive, a few clients experienced bumps during mid-level transitions and integrations, which sometimes led to manual workarounds.
• Reporting and Integration Nuances: Some Spendbase clients note that while the reporting features are robust, navigating different user interfaces and achieving seamless data synchronization—especially between HR changes and payroll—could be improved.

In summary, Spendbase’s internal insights reveal that while Ascentis excels in support, ease of use, and consolidating HR functions, it falls short in creating a completely seamless user experience. Clients value the overall efficiency but wish for finer integration and more intuitive workflows. Our goal is to ensure that these insights help you make an informed decision when considering Ascentis as your an HR and payroll solution.