Number of Seats/Users: Digiexam offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Digiexam that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Digiexam. Digiexam reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Digiexam offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Digiexam. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Digiexam often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Digiexam is generally seen as a high‑value, reliable exam platform, especially for schools running secure, BYOD or mixed-device environments. Most Spendbase clients rate it very highly, but there are clear feature gaps and workflow quirks that can be useful levers in pricing and contract talks.

Key strengths Spendbase clients highlight:
– Security & Lockdown
– Rock-solid lockdown mode on Mac and Windows
– Works well for high‑stakes exams
– Optionally allows specific websites when needed
– Ease of use & rollout
– Simple for both teachers and students
– Fast onboarding and quick teacher adoption
– Good cross‑platform experience and USB backup when network fails
– Accessibility & accommodations
– Extra time, spellcheck, text‑to‑speech, Immersive Reader are big wins
– Strong fit for dyslexic and learning‑different students
– Support & vendor attitude
– Support is repeatedly described as fast, proactive, and “next level”
– Product team listens and often adds items to the roadmap
– Operational benefits
– Faster grading for MCQ, easy distribution and sharing of exams
– Strong fit for both on‑campus and remote testing

Main pain points our internal data surfaces:
– Limited question types & math support
– Requests for: matching, hot spot, variable/parametric questions, more math/equation tools, multi-part questions (A/B)
– Formula-heavy subjects (math, physics) are still hard to deliver
– Workflow & UX issues
– Harder to “show work” in math due to scrolling
– Cumbersome navigation when grading many tests
– No early grading before an exam is fully ended
– Question reordering and auto‑renumbering are clunky
– Integrations & client stability
– Incomplete or immature integrations (e.g., LMS/LTI, Blackbaud)
– Some instability on Mac, Azure auth issues in a few setups
– Lockdown sometimes interferes with OneDrive sync

How this can inform negotiations:
– Emphasize the clear value around security, accessibility and support.
– Use missing question types, math limitations and LMS gaps as arguments for:
– Discounted pricing
– Extended trials/pilots
– Roadmap commitments with timelines
– For larger deployments, push for onboarding and training services to offset the UX/workflow friction our Spendbase clients experience.