Number of Seats/Users: EBIS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows EBIS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from EBIS. EBIS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: EBIS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from EBIS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: EBIS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that EBIS is generally seen as a high‑value, mature platform, especially for teams focused on lowering total cost of ownership and tightening maintenance control.

From what Spendbase clients share, the main strengths cluster around:

• Implementation & migration
• Very strong feedback on the implementation team: knowledgeable, responsive, and “instrumental” for a smooth go‑live.
• Migration from older EBIS versions (e.g., 3.2 to 5) is described as familiar yet improved, reducing change‑management risk.

• Our internal data shows that successful projects usually bundle in guided configuration rather than trying to self‑implement.

• Finance & system integrations

• Direct integration to QuickBooks Online is a big win, removing double entry and cutting error risk.

• However, the initial QuickBooks configuration is often called “confusing,” so clients benefit from extra setup support or workshops.

• Daily usability & features

• EBIS is viewed as user friendly once configured.
• Key features clients love:
  • Multiple tabs for easy multitasking
  • Strong inventory and physical count tools that make audits faster
  • Clear work order and parts management flow

• Our internal data shows that teams using the inventory module fully report better stock accuracy and fewer rush purchases.

• Flexibility & configurability

• The system is highly configurable and can fit both commercial and general aviation scenarios.

• The flip side: the volume of options can feel overwhelming at the start, especially without structured guidance.

• Support & service quality

• Consistent praise for support: professional, responsive, high attention to detail.
• Implementation and support teams are seen as key to unlocking the platform’s value.

On the challenge side, Spendbase clients most often mention:

• Initial setup complexity due to many configuration options
• Wishing they had done “data cleanup” before migration
• Some friction around accounting integration setup
• Desire for broader mobile usage as newer capabilities roll out

From a Spendbase discount perspective, our internal data shows that clients get the best ROI when they:

• Negotiate implementation and configuration hours upfront
• Secure support commitments around integrations (especially QuickBooks)
• Align pricing with actual user counts and module usage, not just airport or asset scale