Number of Seats/Users: Falcon offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Falcon that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Falcon. Falcon reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Falcon offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Falcon. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Falcon often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Falcon delivers solid value for transformation programs and PMOs, but there are a few recurring gaps you should be aware of before negotiating price or scope.

Key strengths our Spendbase clients highlight:

• Ease of use & fast rollout
• Very intuitive UI, “easy to learn, not too hard to master”
• Quick implementation and onboarding, even in organizations new to PPM tools

• Suitable for global rollouts and large initiative portfolios

• Strong fit for strategy & financial tracking

• Clear structure for initiatives, measures, milestones, and effects
• Robust benefit / financial effect tracking and forecasts
• Single source of truth vs. Excel “monsters”

• Great for steering committees and transformation tracking

• Reporting foundation

• One‑click PowerPoint exports
• Power BI integration for deeper analytics

• Good portfolio overviews and status visibility

• Service quality

• Support repeatedly described as fast, proactive, and very solution‑oriented
• Vendor is open to feedback and iterates the product accordingly

At the same time, our internal data shows consistent friction points:

• Missing or weak project management basics
• No or limited task dependencies
• No Gantt charts despite clear demand

• Few workflow / phase control options and limited task planning features

• Reporting & analytics limitations inside the tool

• In‑app dashboards seen as too simple for PMO needs
• Many teams rely on external BI to close the gap

• Some complaints about Power BI performance and lack of dynamic time filters

• Governance, rights & audit trail

• Desire for more flexible permission models and approval workflows
• Lack of (or limited) change logs in some plans, especially critical for global rollouts

• Concerns about automatic effect shifts from forecast to actual without explicit confirmation

• Customization & integration

• Some find customization options too restricted
• Requests for Outlook integration and better handling of non‑licensed contributors

From a Spendbase perspective, Falcon scores highly on usability, transformation tracking, and support. However, if you need deep project management features, advanced native dashboards, or strict audit/compliance, these gaps are strong levers for negotiating better pricing, implementation support, or roadmap commitments.