Number of Seats/Users: Financials offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Financials that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Financials. Financials reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Financials offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Financials. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Financials often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Financials lands very well with UK finance teams, with most Spendbase clients rating it strongly on usability and implementation support, and flagging a few clear areas to push on in negotiations.

Overall sentiment
Most clients describe the product as:
– Easy to use once configured
– Reliable and stable in daily operations
– A clear upgrade from spreadsheets or legacy tools

Key strengths our clients highlight
– Core finance control
– Strong general ledger with easy access to nominal codes
– Smooth accounts payable flow, with invoice images “paperclipped” to POs
– Accurate data capture that supports operational decision-making

• Visibility and decision support
• Personalised dashboards by user, team, or department
• Real-time data for forecasting and reporting

• Better financial understanding across non‑finance stakeholders

• Implementation and remote work

• Friendly, available implementation team and straightforward integration
• Cloud-based access that works well for home and remote sites

Main friction points to watch
Our internal Spendbase data also points to consistent pain areas:
– Session timeouts
– Auto-logout after a few minutes of inactivity is viewed as disruptive, even though security is understood.
– Reporting limitations
– While reporting is powerful in concept, formatting and flexibility are seen as weaker than expected.
– Excel journal uploads
– The upload function is described as “restrained” and a bit clunky, requiring workarounds.

How we translate this into discount leverage
When negotiating Financials, Spendbase typically:
– Uses the reporting and Excel upload gaps to request:
– Added training or consultancy hours
– Free or discounted access to reporting enhancements or modules
– Trades the inconvenience of timeouts for:
– Better commercial terms on renewals
– Commitment to roadmap improvements
– Pushes for:
– Price consideration when migrating from Excel-only or very basic systems
– Implementation support bundled into the license where possible

In short, our clients see Financials as a strong, modern finance backbone, with very specific friction points that can be turned into useful discount and value-add levers during procurement.