Number of Seats/Users: Hisably offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Hisably that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Hisably. Hisably reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Hisably offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Hisably. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Hisably often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Hey there! At Spendbase, we’ve been diving into our internal data to get a better understanding of how our clients are finding value in Hisably, the cloud-based back office software tailored for convenience stores. Here’s what we’ve uncovered:

Key Features That Stand Out:

• Lottery Ticket Management: Our clients appreciate the ability to scan and manage lottery tickets seamlessly, which simplifies tracking and reduces manual errors.

• Comprehensive Financial Tools: The software’s suite of financial tools, including daily reports, purchase tracking, and expense management, has been highlighted as particularly beneficial.

• User-Friendly Interface: The intuitive design makes it easy for store owners to navigate and utilize the platform effectively.

Areas for Improvement:

• Mobile Application Availability: Some clients have noted that the mobile app was removed from the Google Play Store in December 2024, which has impacted their ability to manage operations on-the-go.

• Customer Support: A few clients have mentioned that they would appreciate more responsive customer support to address their queries promptly.

Overall Sentiment:

The general consensus among our clients is that Hisably offers a robust solution for convenience store management, with its automation features and financial tools being particularly valued. However, there’s a desire for improvements in mobile accessibility and customer support responsiveness.

We hope this analysis provides a clear picture of how Hisably is serving our clients and where there’s room for enhancement.