Number of Seats/Users: Inflight Catering systems offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Inflight Catering systems that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Inflight Catering systems. Inflight Catering systems reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Inflight Catering systems offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Inflight Catering systems. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Inflight Catering systems often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that AeroChef delivers strong value for inflight catering teams, especially for operations, inventory, and menu-planning workflows.

Overall sentiment
– Most Spendbase clients report high satisfaction (many 5-star scores with a few 3–4 star outliers).
– The tone is “solid, reliable, easy to use” rather than experimental or immature.

Key strengths our clients highlight
– Usability & onboarding
– Interface is described as “easy to use,” “simple navigation,” and “smooth progress.”
– Cloud-based access and mobile responsiveness are repeatedly praised.

• Operations & inventory control
• Strong capabilities in:
  • Inventory management
  • Order and flight management
  • Galley planning and menu planning

• Real-time handling of multiple orders helps keep inventory aligned with demand.

• Reporting & visibility

• “Most transactions having their own report” and “complete report when user need it.”

• Good operational reporting for daily control and analysis.

• Support & partnership

• Clients mention:
  • Highly responsive consultants
  • Helpful ideas to meet internal requirements
  • Ongoing product improvements over earlier versions

Main friction points
Our internal data also shows some recurring pain areas:
– Workflow complexity
– Some tasks (menu edits, galley planning) feel like they have “a lot of steps.”
– Powerful but feature-rich modules can require time to fully understand.

• Reporting flexibility
• Clients would like:
  • Self-service report creation without involving consultants
  • Simpler reporting hierarchies in dashboards
  • Easier ways to surface consumption trends at a glance

Spend & ROI perspective
From a Spendbase lens, AeroChef generally performs well on:
– Fast time to value due to:
– Ready-to-use modules
– Easy integration with third‑party systems
– Cost efficiency over time, as better inventory and menu control reduce waste and stockouts.

Practical takeaways for Spendbase clients
– Plan a short enablement phase for complex areas like galley planning and custom reports.
– Involve operations and finance teams early to fully leverage the existing consumption and cost reports.
– Where possible, push AeroChef for more self-service reporting to reduce reliance on paid consulting hours.