Number of Seats/Users: InfoReady offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows InfoReady that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from InfoReady. InfoReady reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: InfoReady offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from InfoReady. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: InfoReady often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that InfoReady is a popular choice among higher education organizations looking to streamline submission and award management processes. Based on feedback from Spendbase clients, here’s a breakdown of what makes InfoReady stand out, as well as areas where there’s room for improvement:

What Spendbase Clients Love:
– Outstanding customer support: Nearly everyone mentions the fast, friendly, and effective support team. Quick responses and hands-on help are setting InfoReady apart.
– Streamlined processes: Clients save a lot of time moving from email and paper-based systems to InfoReady. Tasks like collecting applications, running reports, and managing reviews are much faster.
– User-friendly for most: Many mention that once you get the hang of it, building competitions (or similar processes) feels organized and intuitive. Templates and batch actions are big time-savers.
– Great for multi-step reviews: The built-in workflow features, like routing, electronic signatures, and phased submissions, help manage even complex processes with ease.
– Easy data export: The ability to pull reports and download applications as PDFs or Excel sheets is very popular.
– Flexible use cases: Beyond grant competitions, clients are using InfoReady for nominations, approvals, research compliance, and internal requests.

Challenges Our Clients See:
– UI can be clunky: Several clients note the interface is not always intuitive, especially for those less familiar with web platforms. Busy pages and hard-coded elements can cause confusion.
– Customization limitations: There’s strong demand for more control over text labels, button names, and form logic. Some want the ability to change questions mid-competition or add answer logic for more dynamic forms.
– Reviewer tools need improvement: Some teams prefer to export applications rather than use the built-in review tools, which they find limiting (e.g., reviewers can’t edit feedback after submission).
– Notification controls: More options for administrator alerts and customizable notifications are on a lot of wish lists. Some also want better control over who can receive or not receive emails from the system.
– Grant tracking and post-award features: Clients looking for end-to-end analytics and smart tracking note InfoReady isn’t as robust yet for post-award needs.

In Summary:
InfoReady is saving teams significant admin time and eliminating a lot of manual work. Spendbase clients highlight excellent customer care and workflow efficiency most, but mention that more customization and easier-to-use features would really make the platform unbeatable. If you’re looking to speed up your campus competitions or application processes, InfoReady is already a strong contender—especially with extra Spendbase savings!