Number of Seats/Users: Nrby offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Nrby that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Nrby. Nrby reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Nrby offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Nrby. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Nrby often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Nrby is generally well liked, especially for field teams that need simple, location-based task execution, but there are some clear patterns in what Spendbase clients praise and where they struggle.

Overall sentiment
– Strongly positive ratings overall, with the majority at 4–5 stars
– A smaller, but meaningful group at 2–3 stars, mostly due to performance and usability frustrations

What Spendbase clients like most
– Ease of use and adoption
– Simple mobile app and clear GUI
– Quick to deploy, minimal training needed
– Location and task tracking
– Pin-drop functionality is seen as the core value
– Good for visibility into “who did what, where, and when”
– Customization and partnership
– Engineering and support teams are repeatedly praised
– Clients report that requested features are often built for them
– Productivity and accountability
– Better view of daily activities, timelines, and repeat issues
– Helps justify operating costs through process efficiency

Key pain points
– Mobile performance
– App can be slow to load
– Occasional freezes/crashes on Android and iOS
– Storage bloat over time requiring reinstall
– Reporting & visibility
– Pulling and sorting reports is harder than expected
– Desire for:
– Easier list views (e.g., open troubles, own pins)
– More flexible, self-serve reporting similar to “master reports”
– Workflow & UX gaps
– Too many required questions on some pins
– No pause/resume work option
– Limited per-role customization of pins
– Watch lists not auto-cleaning completed tasks
– Feature gaps impacting daily work
– Route drawing from point A to B
– Tap-to-open navigation from address
– Better handling of many photos per pin

Risk and perception insights
– A subset of Spendbase clients express concern that Nrby data might be used for rigid productivity benchmarks, especially where task duration varies widely.

Net takeaway for a discount discussion
– Nrby delivers strong value on task visibility, location tracking, and customization.
– The main cost drivers for some Spendbase clients are time lost to app lag, limited reporting, and configuration complexity.
– When negotiating, emphasizing these friction points and the need for ongoing optimization support can help justify a stronger discount or added services at no extra cost.