Number of Seats/Users: OnTheClock offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows OnTheClock that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from OnTheClock. OnTheClock reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: OnTheClock offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from OnTheClock. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: OnTheClock often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that OnTheClock performs very well for small and mid-sized teams, especially those focused on simple, reliable time tracking.

Overall sentiment is strongly positive:
– Most Spendbase clients rate the tool 4–5 stars
– Main themes: ease of use, reliability, and payroll efficiency

Key strengths our clients highlight:
– Very easy onboarding for both admins and employees
– Fast, accurate time tracking that makes payroll “a breeze”
– Strong fit for small businesses due to affordable pricing
– Helpful features such as:
– GPS/location verification for field staff
– PTO tracking and visibility of hours per pay period
– Quick password reset and login flows
– Mobile app convenience (clocking in/out from phone or truck)

Clients especially appreciate:
– Integration with QuickBooks to cut payroll processing time to minutes
– Ability to assign managers and track who edits timecards
– Real-time visibility into hours, helping employees avoid under/over-time

At the same time, our internal data shows several recurring friction points:

Functionality and UX gaps:
– Limited reporting depth and printing options (e.g., audit logs, PDF export)
– Some actions require “too many clicks” and feel spread across too many tabs
– Scheduling and PTO request flows could be more intuitive and flexible
– Difficult or impossible for employees to:
– Edit their own punches
– Submit change requests directly in the app
– Add notes/comments tied to specific punches

Mobile and performance issues:
– Occasional glitches where punches don’t register on first try
– App sometimes feels slow or slightly outdated
– Sporadic issues with GPS radius and geolocation precision
– A few cases where employees thought they were clocked in but the punch did not register, causing trust issues

Feature wishes we see often:
– Push notifications to remind clock in/out based on time or location
– Easier lunch break workflows and visibility of break duration
– Better access to previous pay period timesheets
– Stronger controls so employees cannot disable location tracking

From a Spendbase discount perspective, OnTheClock offers solid value for cost-conscious teams that prioritize straightforward time tracking and payroll accuracy. With the right plan and internal settings, most of the pain points can be minimized while keeping the overall spend efficient.