Number of Seats/Users: Payanywhere offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Payanywhere that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Payanywhere. Payanywhere reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Payanywhere offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Payanywhere. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Payanywhere often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Payanywhere is a very mixed bag: some Spendbase clients find it simple and affordable at the start, while many run into serious issues once volume or complexity grows.

Key positives our clients highlight
– Easy setup and use for basic card payments
– Works well on mobile with readers, good for on-the-go or small shops
– Next‑day deposits when it works correctly
– Simple tipping options and ability to deduct fees before deposit
– Low costs at the beginning for small volumes

Most liked aspects
– Ease of use for small, simple setups
– Inexpensive starter option
– Mobile POS flexibility
– Basic reporting and client/sales tracking when volumes are low

Main pain points (where discount and cost control become critical)
Our internal data shows a strong pattern of operational and financial risks:

1) Customer support and account changes
– Very hard to change phone numbers or bank accounts
– Escalations blocked, answers feel scripted
– Language barriers and poor communication
– Long resolution times, repeated explanations

2) Reliability and performance
– Slow or freezing POS devices, especially during busy events
– App timeouts and frequent logins
– Occasional crashes and failed payments, sometimes forcing cash-only workarounds

3) Billing, fees, and money holds
– Surprise monthly hardware fees added after upgrades
– New “regulatory” or other fees added mid‑relationship
– Difficulty canceling; charges continue for months
– Account terminations followed by aggressive collection attempts
– The most serious: funds being held or “frozen” for long periods (up to 120 days), or deposits quietly stopped without clear notice

4) Feature depth
– Reporting viewed as basic; not enough for growing businesses
– Missing or weak: advanced invoicing, scheduling, gift cards, richer tools as the business scales

What this means from a Spendbase discount perspective
– Good fit: very small businesses needing a cheap, simple, mobile card option and willing to monitor statements closely.
– Risky fit: growing teams, higher volumes, or anyone needing robust reporting, strong support, and predictable fees.

If you’re considering Payanywhere, our internal benchmarks suggest you should:
– Negotiate clear terms on hardware and “regulatory” fees
– Set up strict monitoring for holds and unusual fee changes
– Plan an exit path so you can switch quickly if service or fee structure worsens.