Number of Seats/Users: Phishing Tackle offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Phishing Tackle that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Phishing Tackle. Phishing Tackle reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Phishing Tackle offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Phishing Tackle. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Phishing Tackle often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Phishing Tackle consistently delivers very high satisfaction and strong value-for-money for our clients.

Overall sentiment
– Average rating across our clients is around 4.8/5.
– Feedback is heavily skewed to the positive, with almost no meaningful complaints about the core platform.

Key strengths our clients highlight

1) Security and risk reduction
– Clients report:
– Noticeable drop in “click‑prone” users, often quoted as 90%+ reduction over time.
– Clear improvements in user risk profiles and overall security posture.
– Continuous testing and “little and often” training are seen as more effective than annual courses.

2) Ease of use and deployment
– Most clients say they were:
– Up and running with campaigns within 1–2 days
– Able to integrate smoothly with Azure AD, M365, SSO, and in many cases white‑label the portal
– Dashboards and reporting are consistently described as clear and useful for audits (ISO, NHS DSPT, etc.).

3) Training content and user engagement
– Short, concise video modules and quizzes are a big win for engagement.
– Monthly micro‑training keeps staff aware without overwhelming them.
– Clients like the large library of email templates and the ability to customise campaigns, including by department.

4) Managed service and support
– This is one of the strongest value drivers:
– Managed service is repeatedly mentioned as “incredible value” and “essential.”
– Monthly or quarterly review calls with account managers are seen as genuinely helpful, not just check‑ins.
– Support is fast, knowledgeable, and willing to work through tricky Microsoft or third‑party security issues.

Cost and ROI insights

Our internal comparisons show:
– Phishing Tackle is often chosen over larger competitors mainly due to pricing, especially for the managed option.
– Clients feel they get:
– Enterprise‑grade features
– Managed service included
– At a noticeably lower price point than incumbents like KnowBe4.

Common minor pain points

Spendbase clients do mention a few small gaps:
– Some initial setup/whitelisting hurdles (especially with Gmail/EOP)
– Desire for:
– Slightly more training content volume
– Easier mid‑course edits (adding users, changing dates)
– More varied fake URLs and quiz templates
– Occasional Outlook plugin or sync quirks.

From a Spendbase discount perspective, this pattern tells us that when we can negotiate even modest discounts or bundle deals on Phishing Tackle, the perceived ROI and satisfaction tend to be exceptionally high.