Number of Seats/Users: Shipday offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Shipday that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Shipday. Shipday reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Shipday offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Shipday. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Shipday often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Shipday is making a real impact for businesses needing local delivery solutions. Our Spendbase clients consistently mention how easy Shipday is to set up and use, especially for small businesses and startups looking to save time and money.

Key positives we see from our clients include:

– Ease of Use & Quick Setup: Most clients praise the intuitive interface and simple onboarding process. Many say they were up and running in minutes and found the dashboard and driver app straightforward.
– Cost Savings: Clients mention Shipday offers a competitive pricing model, with a reliable free tier and affordable upgrades, making it a budget-friendly choice.
– Strong Customer Support: Friendly and responsive customer service, especially during onboarding and technical hiccups, is highlighted. Specific team members received shout-outs for going above and beyond.
– Automation & Efficiency: Clients find features like auto dispatch, smart routing, and mobile-friendly dispatching save substantial time and streamline daily tasks.
– Seamless Integrations: Many clients appreciate how Shipday works well with leading tools via API or partners like DoorDash, Uber/Postmates, Toast, WiX, and Zapier.
– Scalability: Clients in the growth stage report Shipday scales smoothly, adapting to increasing order volumes with little friction.

However, some Spendbase clients suggest a few areas for improvement:

– Integration Hiccups: There’s occasional feedback about needing better built-in integrations (for platforms like Squarespace or WiX Restaurants), so extra steps or workarounds can slow things down.
– Routing Features: A few clients desire more advanced routing (such as editing existing routes or routing with time constraints).
– Driver Notes & Communication: Clients request clearer display of driver instructions (such as gate codes), and a way for drivers to contact customers without using personal numbers.
– Support Access: There’s room to expand support channels (like 24/7 chat or phone) for urgent needs.
– Portals & Customization: Some want more portal options for their end customers and more flexible account settings for managing multiple brands or locations within one dashboard.

Top benefits our clients experience:

– Real-time delivery tracking and status updates
– Reliable SMS notifications for customers
– Reduced manual work for dispatchers and managers
– Ease of training new staff and onboarding drivers
– Value for cost compared to larger, complex competitors

In summary, our internal data shows Shipday is delivering on its promise to simplify local delivery management, improve efficiency, and offer great service—especially for small to medium businesses. If you’re looking to save on your delivery management software, don’t forget to ask us about any Spendbase discounts on Shipday plans!