Number of Seats/Users: SoSafe offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows SoSafe that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from SoSafe. SoSafe reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: SoSafe offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from SoSafe. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: SoSafe often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that SoSafe is perceived as a high-value, low-friction way to build security awareness, especially for organizations moving away from classic classroom trainings.

From what Spendbase clients share with us, several themes are very consistent:

What clients like most

• Fast, low-effort rollout
  Many clients highlight that everything runs via a web portal or SCORM integration, with “no installation problems” and smooth onboarding.

• Effective phishing simulations
  Clients repeatedly note:

• Continuous simulations over the year
• Very realistic emails
• Measurable drop in click rates over time

• Helpful learning pages after a click instead of “finger-pointing”
  This is seen as more effective than one-off in‑person trainings.

• Engaging e‑learning content
  Our internal data shows that employees respond well to:

• Short, modern modules
• Interactive elements, images, animations, and a bit of gamification

• Flexible timing (employees can complete modules when workload allows)
  Many clients mention strong positive feedback from their workforce.

• Support and cooperation
  SoSafe’s support and customer success teams are described as friendly, proactive, and easy to work with.

Areas clients would improve

Spendbase clients also mention a few recurring pain points:

• Phishing “report button” is extra
  The integrated mail “report phishing” button is often described as very useful but not included in the base package. This is seen as:
• Comfort- and adoption-boosting

• Yet an extra cost to budget for
  This is important when we look for discount opportunities or bundle optimization.

• Analytics and dashboards
  While the data is appreciated, some clients find:

• Simulation analytics need clearer explanations
• A simpler way to see who is behind schedule would be helpful
  This can impact how much value you actually extract from the license you pay for.

Overall value perception

Our internal data shows:

• High satisfaction scores (many 5.0 ratings)
• Strong perceived ROI through:
• Reduced phishing click rates
• Measurable learning results via quizzes
• Replacement of on-site trainings, especially during remote-work periods

From a Spendbase discount perspective, SoSafe is seen as a strong core solution, with add-ons (like the report button) worth having but also prime candidates for negotiation, bundling, or tier optimization to keep total spend efficient.