Number of Seats/Users: SwiftCheck offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows SwiftCheck that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from SwiftCheck. SwiftCheck reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: SwiftCheck offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from SwiftCheck. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: SwiftCheck often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that SwiftCheck is generally seen as a high‑value, low‑friction background screening tool, especially for fast‑moving recruiting teams.

What Spendbase clients like most
– Speed and reliability
– Consistent feedback about very quick turnaround, often within 24 hours.
– Automation removes manual HR work and frees time for other onboarding tasks.

• Ease of use for both HR and candidates
• Simple, intuitive interface; many clients were able to use it with little or no training.

• Mobile‑friendly flows and text-message invitations are praised by candidates.

• Strong support and account management

• Dedicated reps, fast answers, and helpful guidance on compliance and adverse action.

• Clients value having “a real person” instead of generic support queues.

• Customization and compliance

• Ability to set up customer‑specific packages by role/location.

• Good knowledge of multi‑state regulations, helping keep hiring compliant.

• Pricing and savings

• Multiple comments about “very reasonable prices,” “fair price,” and “cut our costs in half.”
• Our clients often describe SwiftCheck as better value than their previous vendor.

Key friction points & product gaps
Our internal data also highlights some recurring issues:
– Report readability
– Final reports are sometimes hard to read or not clearly broken down when there’s an issue.

• Package configuration

• Lack of true self‑service “a la carte” options; clients must contact their rep to create new packages.

• Support & UX enhancements

• Desire for live chat/IM support on top of email.

• Minor bugs (e.g., previously selected screenings missing, some Chrome issues).

• Integrations

• Requests for deeper HRIS integrations (e.g., Paycom) to streamline workflows.

Spendbase discount and optimization insights
– SwiftCheck already delivers measurable savings (up to ~50% in some cases), so it’s a strong candidate for consolidation of background-check spend.
– The reliance on custom packages and limited a la carte options gives room to negotiate:
– volume-based discounts on core packages
– potentially locked-in pricing for new package setups
– For clients planning HRIS integrations or higher hiring volume, we typically advise using these needs as levers when asking for better commercial terms or support SLAs.

Overall, our internal data shows SwiftCheck offers strong ROI, with most Spendbase clients satisfied and mainly asking for better self-service controls, clearer reports, and more integrations.