Number of Seats/Users: Tellent HR offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Tellent HR that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Tellent HR. Tellent HR reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Tellent HR offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Tellent HR. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Tellent HR often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Tellent HR (including the Javelo modules) lands in the “high satisfaction, but not fully feature‑complete” bucket.

Overall sentiment
Most Spendbase clients rate the product very positively (mostly 4–5 stars). They highlight ease of use, quick rollout, and strong support. There is one clearly negative experience around stability and support delays, but this is an outlier compared to the general tone.

Key strengths our clients mention most often
– Very intuitive, clean interface
– Fast, low‑friction implementation (often no training needed)
– Strong for:
– Performance reviews and career/talent reviews
– Objectives/OKR-style goal management
– Continuous feedback and 360 campaigns
– Time off and vacation planning, team calendars
– Good fit for:
– Startups and small businesses
– Fully remote or hybrid teams
– Customer success and support are viewed as:
– Responsive
– Open to feedback
– Continuously shipping improvements

Main friction points and gaps
Our internal data shows consistent patterns in what Spendbase clients still miss:
– Integrations and APIs
– Missing or too few integrations with other HR/accounting tools
– API either recent or still limited for some use cases
– Customisation limits
– Complex employee setups (working students, mini-jobs, part‑time) need workarounds
– More flexibility wanted in questionnaire building and performance forms
– Mobile and UX
– One recurring point: weak mobile/responsive experience
– Time tracking needs fewer clicks and clearer overviews
– Vacation planning becomes messy for non‑standard schedules
– Reporting and exports
– Desire for richer, more visual reports
– Easier one‑click PDF exports and custom Excel exports
– Extra modules and options
– Recruitment tools, richer inventory/document management
– More notification controls and additional time‑off types (unpaid leave, home office logic)

What this means from a discount perspective
Based on these insights, Spendbase typically:
– Pushes for discounts or extended trials when:
– You rely heavily on mobile use, complex schedules, or advanced reporting
– You need integrations that are only “on the roadmap”
– Negotiates value adds such as:
– Free implementation support and training
– Early access to upcoming features that cover these gaps

In short, Tellent HR is strong on usability and core workflows, but the missing integrations, reporting, and some UX areas give you real leverage in commercial negotiations.