Number of Seats/Users: Tharstern Desktop offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Tharstern Desktop that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Tharstern Desktop. Tharstern Desktop reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Tharstern Desktop offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Tharstern Desktop. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Tharstern Desktop often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that Tharstern Desktop is highly regarded among printing companies for streamlining their workflow management needs. The feedback we’ve gathered from Spendbase clients points to several clear strengths and a few areas for improvement when it comes to this hybrid MIS solution.

Key strengths highlighted by Spendbase clients:
– Automation and Efficiency: Many clients have seen their administrative processes and job life cycles speed up significantly. Tasks like quoting, estimating, and booking are now handled in hours rather than days.
– Dashboards and Reporting: The easy-to-view dashboards and robust reporting tools help teams monitor key business metrics, identify bottlenecks, and make data-driven decisions.
– Customization and Integration: Clients find the platform highly customizable, with strong API support and the ability to connect with other critical tools like CRM systems, accounting software, and web-to-print platforms.
– Comprehensive Coverage: The software handles every aspect of print shop operations—from estimates to job costing, stock tracking, and workflow automation—making it possible to run multiple facilities and departments under one roof.
– Support and Training: Tharstern’s customer support is widely praised for its print industry knowledge and responsiveness. Training sessions and implementation support are seen as thorough and valuable.

Common pain points from Spendbase clients:
– Initial Setup Complexity: The setup process can be lengthy and requires a significant time investment. Many recommend bringing in Tharstern consultants for smooth onboarding.
– User Interface and Navigation: Some clients feel the interface could be more modern and that the navigation, especially for new users, might feel overwhelming at first.
– Mobile Functionality: There is a demand for more mobile-friendly tools, especially for sales staff and those who work remotely.
– Modular Pricing: The modular, per-user pricing can add up for larger teams, though clients appreciate the flexibility this offers.
– Specialized Functions: Certain processes—like handling liquid inks, complex nesting for quotes, or inventory units—could be improved further to support niche production workflows.

Top features clients love:
– Easy repeat job processing and tracking
– Fast and flexible estimating (including Estimate Pro)
– Automated communications and branded templates
– Seamless integration with industry partners and third-party systems

Where Tharstern makes the difference:
Spendbase clients have seen noticeable ROI through efficiency gains, reduced manual entry, and dependable KPI tracking. Tharstern has won loyalty by combining strong technical support with a genuine understanding of the print business.

In summary, Tharstern Desktop stands out as a robust, all-in-one print MIS whose power is best unlocked through thoughtful setup and full team engagement. For Spendbase clients seeking workflow automation and deep data insights, it’s a solid choice worth considering, especially with the right onboarding plan.