Number of Seats/Users: XGen Ai offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows XGen Ai that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from XGen Ai. XGen Ai reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: XGen Ai offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from XGen Ai. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: XGen Ai often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that XGen Ai delivers strong value for companies that want smarter, AI-driven product recommendations without heavy in-house development.

From our Spendbase clients, we see a few clear themes:

1) Impact on revenue and conversions
– Many clients report higher conversion rates after turning on XGen Ai recommendations.
– Upsell and cross-sell performance tends to improve, especially on product pages and in-cart suggestions.
– A number of teams mention increased average order value once the AI is properly tuned.

2) Ease of use and setup
– Clients appreciate that XGen Ai is cloud-based and integrates relatively quickly with existing ecommerce stacks.
– Non-technical teams often highlight the clean interface and straightforward controls for managing journeys and recommendations.
– Some clients note a short learning curve around more advanced AI features, but say it becomes easier once they understand the logic behind segments and rules.

3) Strength of AI and personalization
– Our internal data shows that clients value how well the AI learns from user behavior and adapts recommendations over time.
– Personalized journeys based on previous browsing and purchases are a major positive point.
– Clients like the flexibility to mix automated AI decisions with manual business rules when needed.

4) Reporting and optimization
– Clients find the analytics dashboards helpful to see which journeys and widgets perform best.
– Being able to A/B test different recommendation layouts and strategies is mentioned as a strong benefit.
– Some teams would like even deeper reporting or more granular filters, especially for larger catalogs.

5) Support, pricing, and ongoing value
– Spendbase clients frequently praise responsive support and helpful onboarding guidance.
– Our internal data shows that most consider the pricing fair for the uplift they see, though a few smaller teams wish for more budget-friendly entry tiers.
– Once live, clients tend to keep XGen Ai in their stack as a “core” revenue tool rather than a nice-to-have.

Summary of what Spendbase clients like most:
– Clear uplift in conversions and AOV
– Strong AI-driven personalization
– Easy cloud-based deployment and UI
– Helpful support and optimization tools

Main wish list items:
– Deeper analytics options
– Even more flexible pricing for early-stage or smaller teams