Number of Seats/Users: Zazoon offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows Zazoon that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from Zazoon. Zazoon reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: Zazoon offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from Zazoon. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: Zazoon often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase our internal data shows that Zazoon is very well received by our clients, especially in mid-sized and large organizations with growing GRC needs.

Overall sentiment
– Average rating hovers around 4.8–5.0 out of 5
– Feedback is consistently positive on usability, support, and coverage of GRC topics
– Most Spendbase clients report that Zazoon either meets or exceeds expectations

Key strengths our clients highlight
– Ease of use & onboarding
– Intuitive interface; many users can start without heavy training
– Flows and workflows can be tailored to how the organization actually works
– Productivity & process gains
– Strong impact on structure, efficiency, and transparency of processes
– Automation and digitalization of manual tasks (often previously in Excel)
– Functionality breadth
– Covers risk management, internal controls, processes, compliance, and more in one place
– Dashboards give a clear overview of critical information and tasks
– Support & partnership
– Very responsive and “on-eye-level” vendor relationship
– Implementation and ongoing support are described as smooth and reliable

Main friction points we see
– Mobile & accessibility
– Lack of a dedicated mobile app or limited mobile-friendliness comes up several times
– Licensing model
– Pricing tied to total employees instead of active users is seen as suboptimal by some
– Design and dashboard customization
– A few clients would like deeper customization of dashboards and visual design

Adoption and change management
– Training effort is relatively low due to intuitive UI
– User acceptance appears high, which reduces internal resistance and speeds up rollout

What this means from a Spendbase discount perspective
– High satisfaction and strong functional fit suggest Zazoon delivers solid value, so deep discounting may be harder to justify on functionality alone.
– However, points around licensing structure (employee-based pricing) and missing mobile capabilities give Spendbase clients some room to negotiate better commercial terms, especially in larger deployments.