Number of Seats/Users: TimeIPS offers discounts based on the number of users or seats. A higher volume typically leads to a better discount structure, especially for enterprise-level usage.

Commitment to a Long-Term Contract: Discounts are often provided to companies that commit to using the service for a longer period (e.g., 1-year or 3-year contracts). A longer commitment shows TimeIPS that the company is serious and willing to invest in the platform long-term.

No Active Discounts: Companies that are not already receiving other active discounts may have a better chance of qualifying for additional discounts from TimeIPS. TimeIPS reserves discounts for new customers or those not currently under promotional pricing.

Volume or Usage Commitment: TimeIPS offers discounts if you agree to a minimum amount of usage or transaction volume. This could be based on data storage, transactions, or other metrics tied to how much you will use the platform.

Enterprise-Level Negotiation: Companies that qualify as “enterprise” due to their size or complexity (e.g., having large teams, multiple departments, or geographical presence) may be eligible for additional discounts from TimeIPS. Such companies are often in a position to negotiate for better pricing.

Early Renewal or Prepayment: TimeIPS often offers discounts if you renew early or prepay for the entire contract period. This is a common approach to securing a lower price.

Here at Spendbase, our internal data shows that TimeIPS lands in a “good value, but watch the fine print” category for many Spendbase clients.

Overall sentiment
Most Spendbase clients are satisfied, especially smaller to mid-sized teams that need solid time tracking plus strong reporting. Satisfaction is driven by:

• Low upfront pricing for the core system
• Reliable uptime
• Strong payroll export and reporting

Key strengths our clients highlight
– Documentation & onboarding
– Clear, page-level help and robust online guides
– Many teams implemented with minimal vendor assistance

• Customer support
• Fast, knowledgeable, often willing to tweak features

• Helpful during go-live and early configuration

• Functionality

• Powerful payroll export engine (formats, expressions, fixed-width, etc.)
• Flexible reporting with easy CSV exports
• Simple time clocking, including shop-floor hardware that’s durable and cheap to maintain

• Useful extras like clock-in messages and web time-off requests

• Deployment options

• On-prem appliance is appreciated by clients who avoid cloud-only tools

Main pain points and hidden cost areas
Our internal data also shows recurring friction in:

• Interface and usability
• “Old-school” and dated design
• Navigation can be confusing; advanced menus feel technical
• Web clocking sometimes lags, causing double punches

• PTO and time-off flows are not always intuitive

• Licensing & add-ons

• Many capabilities live behind separate modules (e.g., web clocking)
• Ongoing support after the first year is fully paid

• One long-term client felt forced into a monthly model and abandoned the product

• Feature gaps / nuisances

• Weak department transfer handling
• Time “snaps” only configurable at payroll group level
• Mixed time formats (HH:MM:SS vs decimals)
• Limited notifications (e.g., for approved time off) and some quirks with auto lunch breaks

How we typically optimize TimeIPS spend
When negotiating or right-sizing, we focus on:

• Bundling critical modules (web clocking, PTO, reporting) to avoid nickel‑and‑diming
• Locking in predictable support pricing and avoiding surprise upgrade mandates
• Aligning license tier with actual usage, trimming unused advanced features

This is where Spendbase usually finds room for meaningful savings without sacrificing the functionality clients actually like.